Redwood Credit Union
Consumer Lending Loan Coordinator
Napa, California
Sponsorship not specified$23k-$29kDetected 56 days ago
AuditingLeadershipCommunicationInternal Audit
About the role
- Join us and discover why you'll love working at Redwood Credit Union!
- Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service.
- Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.
Responsibilities
- Respond with thorough, and accurate information through oral and/or written communication, or by directing them to the appropriate department or person for assistance. o Deliver excellent Member service by implementing RCU policy and departmental procedures and following the RCU service philosophy and standards.
- Ability to establish and maintain effective working relationships with a diverse group of people including vendors and other Credit Union team members.
- 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs.
- 0% interest loan to support employees with expenses associated with the naturalization process.
- Loan amount up to $1,000. • 0% interest loan to support employees with expenses associated with the naturalization process.
Requirements
- Ability to talk on the phone.
- Ability to stand, bend, stoop, sit, walk, twist, and turn.
- Ability to lift up to 20 pounds.
- Ability to use a computer keyboard and calculator.
- Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET.
- Knowledge of lending principles, practices, rules, regulations, and sales.
- Knowledge of compliance requirements.
- Ability to communicate effectively both verbally and in writing.
- Ability to act independently and confidentially, using discretion and tact.
- Ability to analyze situations and recommend workable solutions.
Compensation
- Base starting range: $23.00 to $29.00 per hour commensurate with experience.
- Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity.
- Employee performance incentive plan
- Salary Advancement- Merit increase based on performance
- 401(k) program with employer match
- RCU employees are eligible for a.75% discount off RCU standard collateral auto loans
Benefits
- 0% interest on garment, fitness, or home office equipment loan of up to $500
- We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.
Company info
- 25th largest credit union in the U.S. and the largest financial institution based in the North Bay
- Recognized by Newsweek as one of "America's Best Credit Unions 2026"
- Awarded a 5-Star Bauer Rating
- Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"
- Top Corporate Philanthropists (#24)
- San Francisco Business Times
- Voted Best Places to Work in the North Bay 20 years in a row
- World-class Employee Engagement scores
- Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
- Industry leading Net Promoter Scores across the U.S.
- If you are a current Team Member, please apply through the internal careers page located in RCUNET.
- We are an Equal Opportunity Employer
- ABOUT REDWOOD CREDIT UNION (RCU): At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities.
- As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees.
Visa & Work Authorization
- RCU Discounts and Perks: • RCU employees are eligible for a.75% discount off RCU standard collateral auto loans • RCU employees are eligible for a 1% discount on all recreational or boat loan products • 2% discount off Visas and LOC Loans t
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This listing is sourced directly from Redwood Credit Union's careers page and normalized into a canonical job model.