Redwood Credit Union

Redwood Credit Union

Consumer Lending Loan Coordinator

Napa, California

Sponsorship not specified$23k-$29kDetected 56 days ago
AuditingLeadershipCommunicationInternal Audit

About the role

  • Join us and discover why you'll love working at Redwood Credit Union!
  • Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service.
  • Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

Responsibilities

  • Respond with thorough, and accurate information through oral and/or written communication, or by directing them to the appropriate department or person for assistance. o Deliver excellent Member service by implementing RCU policy and departmental procedures and following the RCU service philosophy and standards.
  • Ability to establish and maintain effective working relationships with a diverse group of people including vendors and other Credit Union team members.
  • 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs.
  • 0% interest loan to support employees with expenses associated with the naturalization process.
  • Loan amount up to $1,000. • 0% interest loan to support employees with expenses associated with the naturalization process.

Requirements

  • Ability to talk on the phone.
  • Ability to stand, bend, stoop, sit, walk, twist, and turn.
  • Ability to lift up to 20 pounds.
  • Ability to use a computer keyboard and calculator.
  • Internal Team Members: If you are a current Team Member, please apply through the internal careers page located in RCUNET.
  • Knowledge of lending principles, practices, rules, regulations, and sales.
  • Knowledge of compliance requirements.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to act independently and confidentially, using discretion and tact.
  • Ability to analyze situations and recommend workable solutions.

Compensation

  • Base starting range: $23.00 to $29.00 per hour commensurate with experience.
  • Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity.
  • Employee performance incentive plan
  • Salary Advancement- Merit increase based on performance
  • 401(k) program with employer match
  • RCU employees are eligible for a.75% discount off RCU standard collateral auto loans

Benefits

  • 0% interest on garment, fitness, or home office equipment loan of up to $500
  • We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Company info

  • 25th largest credit union in the U.S. and the largest financial institution based in the North Bay
  • Recognized by Newsweek as one of "America's Best Credit Unions 2026"
  • Awarded a 5-Star Bauer Rating
  • Recognized by Newsweek as one of "America's Greatest Midsize Workplaces 2025"
  • Top Corporate Philanthropists (#24)
  • San Francisco Business Times
  • Voted Best Places to Work in the North Bay 20 years in a row
  • World-class Employee Engagement scores
  • Rated Superior in Service by more than 90% of Members, surveyed by SF Gate
  • Industry leading Net Promoter Scores across the U.S.
  • If you are a current Team Member, please apply through the internal careers page located in RCUNET.
  • We are an Equal Opportunity Employer
  • ABOUT REDWOOD CREDIT UNION (RCU): At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities.
  • As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees.

Visa & Work Authorization

  • RCU Discounts and Perks: • RCU employees are eligible for a.75% discount off RCU standard collateral auto loans • RCU employees are eligible for a 1% discount on all recreational or boat loan products • 2% discount off Visas and LOC Loans t

This listing is sourced directly from Redwood Credit Union's careers page and normalized into a canonical job model.