Bluecherry
EDI Analyst
New York, NY, USA
Sponsorship not specified$80k-$85kDetected 2 days ago
PowerShellSQLProject ManagementAccountingERPResearchCommunicationProblem Solving
About the role
- Access to the international food stations at the AMEX cafeteria.
- Headquartered in New York City, CGS employs more than 7,500 professionals across North America, Latin America, Europe and Asia.
- For more information, please visit www.cgsinc.com and follow us on Twitter at @cgsinc and Facebook at http://www.facebook.com/ComputerGeneratedSolutionsInc.
Responsibilities
- include setting up EDI trading partnerships in the system including research, analysis, setup, testing, implementation, initial production support, and documentation.
- Provide information to development teams by collecting, analyzing, and summarizing findings based on customer reported issue to develop resolution where appropriate
- Quick learner of new software functionality to ensure appropriate support is provided.
- Maintain frequent communication with client while their issue is being resolved.
- CGS is wholly focused on creating comprehensive solutions that meet clients' complex, multi-dimensional needs and support clients' most fundamental business activities.
- With end-to-end capabilities, CGS's BlueCherry software enables many of the world's most recognized fashion and apparel companies to manage critical business transactions and concept-to-consumer processes to improve speed to market, gain greater process visibility and control, increase productivity and operational efficiency, reduce costs and enhance competitiveness.
- This position will be responsible for providing EDI Support.
- Provide support to clients on EDI to coordinate EDI activities with different trading partners
- Deliver and review maps and trading partners setup
- Review and confirm EDI Communication software to send/receive EDI to/from trading partners
Requirements
- Ability to multi-task and stay organized in a dynamic work environment.
- Ability to solve problems quickly and completely.
- Ability to work autonomously and collaboratively to bring projects to completion.
- Strong scripting experience - required
Nice to have
- Has a 'can-do' attitude and the energy to keep up in a fast-paced environment
- A self-starter who is persistent, tenacious, and dedicated to achieving goals and providing solutions
- Great phone personality
- Creative and tech. savvy
- Experience with 850, 810, 856, 832, 855, 852, 846
- Strong analytical, problem-solving, and organizational skills.
- Must be detail-oriented with emphasis on quality and a proven ability and desire to learn/utilize new technologies.
- Minimum of 3 years' experience with EDI products
Compensation
- Competitive salary
Benefits
- Health, dental, disability, 401K + employer match, vacation benefits
- Entrepreneurial work environment with flat hierarchies and growth opportunities - CGS is consistently expanding
- All CGS employees receive an exclusive discount in the AMEX Gym (conveniently located a few floors away from the office).
- For over 40 years, CGS has enabled global enterprises, regional companies and government agencies to drive breakthrough performance through business applications, enterprise learning and outsourcing services.
Company info
- Determine resolutions to customers' questions and/or issues
- Document known resolutions to customers FAQs
- The position will provide prompt responses to customers as they have questions regarding, functionality, setup or potential issue they are having running processes.
Equal opportunity
- EEO/AA Employer/Male/Female/Vet/Disabled
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This listing is sourced directly from Bluecherry's careers page and normalized into a canonical job model.