Crunchyroll
Staff Site Reliability Engineer
San Francisco, CA, United States · Staff+
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About the role
- We are hiring a Staff Site Reliability Engineer (SRE) to join the Center for Data & Insights (CDI) in the US and play a critical role in advancing the reliability, scalability, performance, and security of Crunchyroll's consumer-facing data platforms.
- The ideal candidate combines deep expertise in large-scale distributed systems with a strong sense of ownership, collaboration, and service leadership.
- Reliability Engineering: Define, measure, and continuously improve the reliability, availability, and performance of CDI platforms through SLIs, SLOs, and error budgets.
Responsibilities
- You will drive initiatives across observability, incident management, automation, capacity planning, disaster recovery, and operational excellence while helping teams adopt modern SRE practices such as SLIs, SLOs, and error budgets.
- This is a unique opportunity to shape reliability and security engineering practices across CDI while helping build a world-class data and insights ecosystem that enables informed decision-making throughout Crunchyroll.
- Establish and drive best practices for incident management, root cause analysis, postmortems, and service ownership across engineering teams.
- Build and evolve comprehensive monitoring, logging, tracing, and alerting capabilities to enable proactive issue detection and rapid resolution.
- Operational Excellence: Establish and drive best practices for incident management, root cause analysis, postmortems, and service ownership across engineering teams.
- Observability & Monitoring: Build and evolve comprehensive monitoring, logging, tracing, and alerting capabilities to enable proactive issue detection and rapid resolution.
- Automation: Identify operational inefficiencies and develop automation, self-service capabilities, and self-healing mechanisms to improve engineering productivity.
- Infrastructure Engineering: Drive Infrastructure as Code (IaC), platform standardization, and deployment automation to improve consistency, reliability, and operational agility.
- Disaster Recovery & Resilience: Develop and regularly validate disaster recovery, backup, and business continuity strategies to ensure platform resiliency.
- Security Operations (SecOps): Partner with Crunchyroll's security team to integrate security controls, operational risk management, and security best practices into platform operations and engineering workflows.
Requirements
- 12+ years of experience in Site Reliability Engineering (SRE), Platform Engineering, Infrastructure Engineering, or related disciplines, with a proven track record of operating and scaling production-critical systems.
- Solid foundation in Linux systems administration, networking, and distributed systems, with the ability to troubleshoot complex production issues across multiple layers of the technology stack.
- Proficiency in one or more programming and scripting languages, such as Go, Python, Java, or Shell, with a focus on automation and platform engineering.
- Hands-on experience with modern observability platforms and practices, including Prometheus, Grafana, OpenTelemetry, Datadog, or equivalent monitoring and telemetry solutions.
- Demonstrated expertise in incident management, service reliability, capacity planning, performance optimization, and operational excellence, including the implementation of SLIs, SLOs, and error budgets.
- Strong understanding of cloud and platform security, including container security, Kubernetes security, CI/CD security, vulnerability management, and secure infrastructure operations.
Compensation
- The Pay Range for this position is listed.
- $233,400 - $291,800 USD
Benefits
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
- Flexible time off policies allowing you to take the time you need to be your whole self.
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- Employer paid commuter benefit
- The range listed is just one component of Crunchyroll's Total Rewards offerings for employees.
- Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.
- Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Company info
- About Crunchyroll
- Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community.
- We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave.
- Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it's powered by the anime content we all love.
- Join our team, and help us shape the future of anime!
- 401(k) plan, with employer match
- Pet insurance and some of our offices are pet friendly!
Equal opportunity
- Our commitment to diversity and inclusion
- We are an equal opportunity employer and value diversity at Crunchyroll.
This listing is sourced directly from Crunchyroll's careers page and normalized into a canonical job model.