LogicMonitor

Sr. Forward Deployed Engineer

San Francisco, CA · Senior

Sponsorship not specifiedDetected 2 days ago

JavaScriptTypeScriptPythonJavaBackend DevelopmentFull-Stack DevelopmentAWSGCPAzureKubernetesTerraformAnsibleSite Reliability EngineeringPlatform EngineeringRESTKafkaSparkData EngineeringLLMsIncident ResponseJiraCommunicationCollaboration

About the role

Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday.
We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This role is open to candidates based in or near San Francisco, CA.

Responsibilities

LogicMonitor delivers complete visibility and actionable intelligence across on-premises, cloud, and edge environments.
By anticipating issues before they strike, optimizing resources in real time, and enabling faster, smarter decisions, LogicMonitor helps IT and business leaders protect margins, accelerate innovation, and deliver exceptional digital experiences without compromise.
As a Forward deploy Engineer, you will be operating at the intersection of customer delivery and core platform development, with ownership of discovery, scoping, system design, build, rollout, and measurable adoption.
You will ship code, implement integrations, support production rollouts, and codify repeatable patterns that improve both customer outcomes and the core platform.
Build & Support AI-Powered Solutions
Build and maintain backend services, integrations, automations, and lightweight full stack experiences using Python and JavaScript or TypeScript.
Implement REST API, webhook, and SDK based integrations that normalize, enrich, and route operational data into LogicMonitor Edwin AI.
Partner during go live, hypercare, and troubleshooting periods to drive adoption, reduce friction, and make the solution durable in production.

Requirements

Bachelor's degree in Computer Science, Data Engineering, or a related field.
4-7 years of experience in backend or data systems engineering.
Experience with ETL, data modeling, and distributed storage systems.
Demonstrated ability to integrate external systems using APIs, SDKs, authentication controls, payload mapping, and schema validation.
Working knowledge of observability fundamentals, including logs, metrics, traces, dashboards, alerting, root cause investigation, and incident workflows.
Familiarity with OpenTelemetry concepts and telemetry pipelines, including how data is instrumented, collected, and routed across systems.
Working knowledge of modern cloud and deployment tooling such as AWS, Azure, or GCP, containers, Kubernetes, CI or CD, and infrastructure automation tools.
Strong debugging judgment, systems thinking, and the ability to make progress in ambiguous customer environments.
Clear written and verbal communication skills, with the ability to explain technical tradeoffs to engineers, product teams, and customer stakeholders.

Nice to have

ServiceNow or Jira workflows, automation tooling such as Ansible, Terraform, or Rundeck, and familiarity with MCP or similar integration patterns.
Anticipated Application Close Date: 07 /20/26
LogicMonitor is an Equal Opportunity Employer
Nice to have: ServiceNow or Jira workflows, automation tooling such as Ansible, Terraform, or Rundeck, and familiarity with MCP or similar integration patterns.

Skills

Define or refine dashboards, alerting, service boundaries, and reliability workflows so customer teams can operate what is deployed.
Write clean, maintainable code across backend and frontend systems, commonly using Python, JavaScript, TypeScript, and React.
Support testing, debugging, and optimization of deployed solutions.
Follow engineering best practices for reliability, security, and performance.
Contribute to internal documentation and knowledge sharing.
Reusable artifacts created, such as templates, integration patterns, playbooks, or productized improvements.
Provide implementation support and troubleshooting during deployments.
Share insights and feedback from customer engagements with internal teams to improve product quality and usability.
Production deployments launched and adopted by named customer teams.
Time to first value, such as first workflow live, first integration live, or first meaningful AI investigation or automation in production.
Measurable workflow impact, such as reduced manual triage, faster incident handling, lower alert noise, or improved operational efficiency.
Strong implementation quality, documentation quality, and stakeholder satisfaction.

Company info

We love going to work and think you should too. Our team is dedicated to trust, customer obsession, agility, and striving to be better everyday. These values serve as the foundation of our culture, guiding our actions and driving us towards excellence. We foster a culture of performance and recognition, allowing us to transform growth as we enable our employees to do the best work of their careers.
This role is open to candidates based in or near San Francisco, CA. At LogicMonitor, we hire within our Centers of Energy-vibrant locations where our teams connect, collaborate, and innovate.
To learn more about life at LogicMonitor, check out our Careers Page.
We love going to work and think you should too.
These values serve as the foundation of our culture, guiding our actions and driving us towards excellence.
At LogicMonitor, we hire within our Centers of Energy-vibrant locations where our teams connect, collaborate, and innovate.
LogicMonitor® is the AI-first hybrid observability platform powering the next generation of digital infrastructure.
Our customers love LogicMonitor's ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references.
In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider.

Equal opportunity

Equal Opportunity Employer

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This listing is sourced directly from LogicMonitor's careers page and normalized into a canonical job model.