Crossroads Talent Solutions

Fact Witness Coordinator

Charlotte, NC · Contract

No sponsorshipDetected 1 day ago

CybersecurityCustomer SupportCommunicationOrganizational SkillsMicrosoft Office

About the role

Serve as the primary point of contact for witnesses regarding scheduling, travel arrangements, lodging, reimbursements, and court-related procedures.
Communicate with AUSAs regarding witness issues, special authorizations, international witnesses, hostile witnesses, military witnesses, or federal employee witnesses.
Meet witnesses upon arrival at designated court locations and provide courtroom orientation and procedural guidance.

The position requires exceptional organizational skills, professionalism, discretion, attention to detail, and the ability to manage sensitive and confidential information in a fast-paced legal environment.
Essential Duties and Responsibilities Witness Coordination & Trial Support Coordinate fact witness appearances for federal court proceedings, pre-trial conferences, hearings, and grand jury proceedings.
Assess witness needs and identify special circumstances requiring additional coordination or support.
Ensure witnesses receive all necessary travel documents and appearance instructions prior to court proceedings.
Maintain ongoing communication with witnesses to ensure appearance compliance and readiness for proceedings.
Administrative & Case Management Support Establish, organize, and maintain witness files, databases, calendars, and records in accordance with DOJ regulations and records retention policies.
Maintain accurate case-related information and internal status updates regarding witness activity and file disposition.
Prepare recurring documents, reports, correspondence, and administrative materials using established legal formats and templates.
Perform data entry, retrieval, reporting, and administrative support functions utilizing government databases and word processing software.

Proficiency in Microsoft Office Suite and standard office software applications.
Experience with database management, data entry, document preparation, and records maintenance.
Ability to review, analyze, and verify information from multiple sources with a high degree of accuracy.
Ability to handle sensitive, confidential, and emotionally charged situations with professionalism and discretion.
Contact and notify witnesses regarding required appearance dates, times, and travel details.
Reconcile Government Travel Accounts and gather supporting financial documentation as required.

Prior experience supporting legal, court, law enforcement, victim services, or federal government operations.
Familiarity with federal court procedures, legal terminology, and Department of Justice operations.
Experience working with confidential government information or secure databases.
Core office hours are generally 8:30 a.m. - 5:00 p.m.
however, flexibility is required based on court schedules and operational needs.
Security Requirements Candidates must successfully complete required federal background investigations and security screening procedures.
Employment is contingent upon the ability to obtain and maintain the required security clearance and comply with all DOJ security requirements.
High school diploma required

Coordinate hotel arrangements and maintain annual Memorandums of Understanding (MOUs) with lodging providers.

Travel & Reimbursement Administration Arrange witness travel and lodging in accordance with Department of Justice and USAO policies and procedures.
Ensure all forms, reimbursement documents, and per diem rates are current and compliant with DOJ standards.
Prepare, process, and submit witness reimbursement documentation, including travel vouchers and supporting paperwork.
Provide updates and information regarding pending and completed witness reimbursement requests.

This listing is sourced directly from Crossroads Talent Solutions's careers page and normalized into a canonical job model.