Avoca

Avoca

Staff Software Engineer - Product

New York HQ · Staff+ · Full-time

Sponsorship not specifiedDetected 104 days ago
Full-Stack DevelopmentCode ReviewLLMsCustomer SuccessLeadershipMentoring

About the role

  • We're looking for a Staff Product Engineer to operate at the highest technical level, setting direction, solving our hardest problems, and raising the bar across the entire engineering org.

Responsibilities

  • Define technical architecture and own end-to-end delivery of our most complex, high-stakes initiatives
  • Drive product and engineering alignment, translating ambiguous customer problems into clear, scalable technical solutions
  • Partner directly with Product, Customer Success, and GTM leadership to shape roadmap priorities and engineering strategy
  • At Avoca, you'll be part of a team that's building a category-defining company at the center of a massive market opportunity.
  • We're a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.

Nice to have

  • Eagerness to work in person with us in NYC full time.

Benefits

  • Comprehensive medical, dental, and vision insurance
  • Flexible PTO plus U.S. federal holidays
  • Commuter benefits
  • Bonus: prior startup, hacker, or founder experience.

Company info

  • Avoca is transforming how home service companies engage with their customers.
  • Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
  • We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation.
  • We grew 10x in 2025 and have scaled to 130+ employees in under two years across our NYC headquarters and Santa Barbara office.
  • In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services.
  • With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.

Equal opportunity

  • Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

This listing is sourced directly from Avoca's careers page and normalized into a canonical job model.