Kognitos

Kognitos

Forward Deployed Engineer

Remote - USA · Full-time

Sponsorship not specifiedDetected 9 days ago
PythonRESTNLPLLMsAgentic AIAI OrchestrationProduct ManagementProduct StrategyERPCustomer SuccessCommunicationAccounts Payable

About the role

  • You'll turn ambiguous, undocumented business processes into working, production-grade automations, often writing code alongside customer teams, and you'll be the feedback loop that shapes our product roadmap based on what you learn in the field.

Responsibilities

  • Build custom integrations between Kognitos and customer systems: ERPs, databases, APIs, email, and document sources
  • Own the technical relationship with key accounts through onboarding, deployment, and expansion

Requirements

  • 3+ years of experience as a software engineer, solutions engineer, or forward deployed engineer, ideally in a customer-facing technical role
  • Strong proficiency in Python and/or another general-purpose language
  • comfort reading and writing production code
  • Experience integrating with enterprise systems (REST/SOAP APIs, databases, ERP or finance systems, or RPA tools)
  • Ability to operate independently in ambiguous, fast-moving customer environments
  • Comfort with occasional travel

Nice to have

  • Background in enterprise automation, RPA, or workflow orchestration (e.g., UiPath, Automation Anywhere, Camunda)
  • Experience with LLMs, NLP, or AI-driven automation
  • Startup experience, particularly at a Series A/B stage company
  • Ground-floor opportunity at a fast-growing, well-funded AI automation company
  • Direct impact on product direction - your fieldwork shapes what gets built next
  • Work with category-defining "English as Code" technology
  • Collaborative, distributed team across North America, Europe, and India
  • You do not need to match all of the listed expectations to apply for this position.

Skills

  • Debug and resolve production issues at customer sites, often under time pressure
  • Feed field learnings back to product and engineering to improve the platform for every customer
  • Travel to customer sites as needed (up to ~25%)
  • Kognitos is committed to fostering a diverse work environment and proud to be an equal opportunity employer.

Compensation

  • Note: Location, compensation, and specific requirements are placeholders — update before publishing to match the actual role.

Benefits

  • Partner directly with enterprise customers - finance, AP, healthcare, and IT teams - to scope, design, and implement automations on the Kognitos platform

Company info

  • Kognitos is a neurosymbolic agentic AI platform that automates finance, accounts payable, healthcare, and IT workflows in plain English - an approach the company calls "English as Code." By combining large language models with symbolic reasoning, Kognitos eliminates hallucinations and ensures every automation follows deterministic business logic, with patented conversational exception handling that captures tribal knowledge and turns it into documented enterprise IP.
  • Kognitos is trusted by enterprise customers including PepsiCo and Wipro, and is headquartered in Mountain View, CA, with engineering and customer-success teams distributed across North America, Europe, and India.
  • As a Forward Deployed Engineer, you'll sit at the intersection of engineering and customer success - embedding directly with enterprise customers to design, build, and ship automations on the Kognitos platform.

This listing is sourced directly from Kognitos's careers page and normalized into a canonical job model.