Umassglobal

Umassglobal

Academic Advisor I

United States Remote · Contract

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Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • Advise undergraduate and graduate students on the development of individual learning outcomes based on their skills, goals, responsibilities and experiences.
  • Encourage and direct students in utilizing web-based resources.

Responsibilities

  • Support student enrollment efforts through collaboration with university partner offices
  • Monitor individual student progress and perform proactive advising outreach to discuss academic issues, program completion, and career goals to support retention while ensuring compliance to standards, policies and procedures.
  • Prepare program summary analyses, evaluative reports and recommendations to support retention initiatives.
  • Perform other duties, as assigned.
  • Maintain and review student records, update student database information, conduct data analysis, and respond to requests for information.
  • Develop a strong rapport with assigned students, track and report student data and progress, maintain responsibility for student retention, and support the student in persistence through program completion.
  • Communicate and collaborate throughout the university advising community and perform other duties based on campus needs.

Requirements

  • Required to maintain high level of confidentiality of student records.
  • Ability to work both independently and as a team member.
  • General understanding of curriculum for degree, credential and certificate programs.
  • Acquire and demonstrate content knowledge regarding specific degree, credential and certificate programs.
  • Pursue and demonstrate knowledge of the National Academic Advising Association's competency-based model of academic advising.

Skills

  • Excellent interpersonal skills to interact with diverse constituents.
  • Strong organizational and analytical skills.
  • Ability to abide by the ethical standards and guidelines for academic advising.
  • Demonstrated ability to handle high volume and an ability to work in a dynamic and fast-paced environment.
  • Computer skills in the use of word processing, spreadsheet, database, electronic mail and internet applications.
  • Strong attention to detail and accuracy.
  • Demonstrated knowledge of academic advising theories and principles
  • General knowledge of enrollment management and retention best practices and the ability to apply them to an adult learning environment.
  • Working knowledge of student information systems as related to student records and advising.

Benefits

  • Medical, dental, and vision coverage with spending account options.
  • Life, disability, accident, legal, identity protection, and student debt support.
  • Tuition discounts for employees and family and Tuition Exchange program with other universities.
  • Counseling services, Free Calm Health subscription and year-round wellness programs.
  • Equal Employment Opportunity - UMass Global is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form.
  • Retirement: 403(b) plan with a Roth option.
  • Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break.
  • Work-Life Balance: Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break.

Company info

  • University of Massachusetts Global is a private, nonprofit affiliate of the University of Massachusetts, created to help working adults change their lives through flexible, high-quality education built for real life. Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by U.S. News & World Report among the Best Online Programs for 13 consecutive years (2013-2025), the university has a long track record of online innovation. Students across 49 states and internationally can upskill, reskill, and move forward without putting life on hold through technology-enabled, real-world learning.​ With 55+fully online, career-focused programs designed around the realities of work, family, and constant change, we remain ever-focused on developing future-ready learners who can thrive in a rapidly shifting world.
  • This position is open to candidates who currently reside in one of the following approved states from which the role may be performed remotely: Alabama, Arizona, Georgia, Idaho, Indiana, Minnesota, Nevada, New Hampshire, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin.
  • In order to collaborate with nationally distributed colleagues. Employees must be available for collaboration during core hours from 9am to 2pm (PST).
  • University of Massachusetts Global is a private, nonprofit affiliate of the University of Massachusetts, created to help working adults change their lives through flexible, high-quality education built for real life.
  • Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by U.S. News & World Report among the Best Online Programs for 13 consecutive years (2013-2025), the university has a long track record of online innovation.
  • Students across 49 states and internationally can upskill, reskill, and move forward without putting life on hold through technology-enabled, real-world learning.​ With 55+fully online, career-focused programs designed around the realities of work, family, and constant change, we remain ever-focused on developing future-ready learners who can thrive in a rapidly shifting world.
  • In order to collaborate with nationally distributed colleagues.
  • Employees must be available for collaboration during core hours from 9am to 2pm (PST).

Equal opportunity

  • Reasonable Accommodation - UMass Global provides reasonable accommodations to applicants with disabilities.
  • If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at recruiting@umassglobal.edu.

Visa & Work Authorization

  • s, locks, and twists), color, religion (including religious observance, belief, practice dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations related to, affected by,
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This listing is sourced directly from Umassglobal's careers page and normalized into a canonical job model.