VetEvolve

VetEvolve

Emergency Animal Hospital of Ellicott City - Client Service Representative

United States · Part-time

Sponsorship not specified$18k-$23kDetected 1 day ago
Communication

About the role

  • We treat canine and feline patients on an emergency basis and see exotic species for both general practice and emergency care.
  • The Client Service Representative (CSR) is a key point of contact for clients, serving as a liaison between pet owners and our medical team.
  • The ideal candidate will be a reliable, highly motivated team player possessing excellent written and oral communication skills.

Responsibilities

  • Communicate with our referral partners as needed
  • Maintain hospital cleanliness

Skills

  • Who is VetEvolve?

Compensation

  • for this role is $18-23 per hour based on experience, with opportunities for overtime.
  • Double time and a half pay is offered for working during designated holidays.

Benefits

  • Weekend and holiday availability is also required.
  • We offer a g enerous benefit package for full-time employees including health insurance, paid time off, scrub allowance, pet discount, and more (see below).
  • Facilitate communication between the medical team and clients
  • File and update medical records per hospital requirements
  • Send medical records and diagnostics to a patient's primary care veterinarian and referral hospitals

Company info

  • We create an environment where veterinary professionals can do their best work, build meaningful careers, and deliver exceptional care.
  • Care without compromise.
  • Emergency Animal Hospital of Ellicott City is open 24/7/365 and we are seeking a full-time client service representative to join our team!!
  • EAH has proudly been serving our community for over 22 years, and we are excited to now be able to offer 24/7/365 care to our clients and their pets.
  • We pride ourselves on our culture, with a high retention rate and a collaborative, supportive team.
  • A passion for learning and teaching is another foundational value we seek and support in our hospital.
  • Our doctors and support staff are team-oriented, positive, and dedicated to providing exceptional medical care.
  • This role ensures exceptional client communication, efficient check-in/check-out processes, payment collection, and overall smooth client interactions, all while maintaining a friendly and professional demeanor in a fast-paced, high-energy environment.
  • We are looking for someone who is professional, dependable, punctual, and passionate about caring for our patients.
  • Better Together.
  • Grow Forward.
  • Growth with intention.
  • They will want to be an integral part of our practice as we continue growing and evolving as a hospital and team.
  • This is a full-time position, but a part-time team member will also be considered.
  • Compensation for this role is $18-23 per hour based on experience, with opportunities for overtime.
  • Double time and a half pay is offered for working during designated holidays.
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This listing is sourced directly from VetEvolve's careers page and normalized into a canonical job model.