Roquette

Inside Sales Specialist

Geneva (USA) · Full-time

Sponsorship not specified$69k-$88kDetected 13 days ago

CRMSalesBusiness DevelopmentForecastingSAPSupply ChainLogisticsERPOnboardingCustomer SupportFood ScienceDemand Planning

About the role

We are looking for our next Inside Sales Specialist to join our Commercial team in Geneva, Illinois.
The current salary range for this role is estimated to be $69,000 - $88,000 annually.

Responsibilities

This role serves as a critical partner to the sales organization by managing complex customer accounts, coordinating end-to-end order execution, and providing analytical and operational support that enhances the customer experience.
The Inside Sales Specialist will collaborate closely with Sales, Supply Chain, Customer Service, and other cross-functional teams to ensure seamless order management, customer onboarding, sample fulfillment, forecasting, and reporting.
This position also plays an important role in identifying process improvements, supporting commercial initiatives, and delivering actionable insights that drive business growth.
Manage complex customer accounts and oversee end-to-end order processing, including pricing, product availability, lead times, logistics, and order fulfillment.
Support Account Managers by identifying cross-selling and upselling opportunities and preparing customer quotes, proposals, pricing analyses, and commercial documentation.
Collaborate with Sales and Supply Chain teams to support demand forecasting, analyze order trends, and identify potential business risks or opportunities.
Develop and maintain dashboards, reports, KPIs, and sales metrics that provide actionable insights to sales leadership.
Drive continuous improvement initiatives by identifying operational inefficiencies and recommending enhancements to business processes, SAP utilization, and reporting capabilities.
Conduct targeted customer outreach to support new business development initiatives and strengthen customer relationships using CRM tools.
Partner cross -functionally with Commercial, Supply Chain, Customer Service, Finance, and other teams to ensure exceptional customer service and operational excellence.

Requirements

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Nice to have

Bachelor's degree in Business, Food Science, Chemistry, or a related field preferred.
2-5 years of experience in inside sales, sales support, customer service, order management, or a related commercial support role.
Experience managing customer accounts and complex order processes in a business-to-business (B2B) environment preferred.
Experience working within SAP or a comparable ERP system.
Experience supporting forecasting, reporting, pricing, or sales analytics is preferred.
Please list number of direct reports/size of org/team
Travel is required as needed
This is a full-time position.

Skills

Coordinate product sample requests and customer onboarding activities to ensure a positive customer experience and timely execution.

Compensation

The current salary range for this role is estimated to be $69,000 - $88,000 annually.
In addition, this position may also be eligible to earn performance-based incentive compensation.
The specific compensation offered to a candidate will be influenced by a variety of factors including, but not limited to, skills, qualifications, experience, and location.

Company info

Want to help us make a difference?
Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients.

Equal opportunity

Roquette is an Equal Opportunity Employer.

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This listing is sourced directly from Roquette's careers page and normalized into a canonical job model.