Loula
Payer Strategy & Partnerships Lead
California
Sponsorship not specifiedDetected 124 days ago
Design SystemsProcess ImprovementCustomer SuccessLeadershipCommunicationCollaboration
About the role
- This is someone who thrives at the intersection of strategy, contracting, and execution.
- This is a 0-to-1 role with significant strategic influence.
- You'll also serve as the internal expert on everything payer-related, ensuring Loula's customer success, product, engineering, and revenue cycle teams know how we work with each plan.
Responsibilities
- Create repeatable processes for how Loula identifies, launches, and scales payer partnerships.
- Own plan launch operations for every new contract.
- Serve as the primary point of contact for 20+ Medicaid and commercial payer organizations, building collaborative and growth-oriented relationships.
- Support the Provider Success team with developing onboarding resources to support doulas with working with each different plan.
- You design systems, build processes, and run them yourself.
- You're skilled at identifying the highest impact work and prioritizing ruthlessly to maintain momentum and deliver high-quality results.
- You manage complex, high-stakes partnerships with clarity, empathy, and confidence, communicating effectively across different channels and audiences.
- You're the kind of person who gets excited about building something from scratch and creating structure where there wasn't any before.
- Collaborated across functions to solve problems and drive improvements
Compensation
- $150,000+ annual salary
Benefits
- Lead payer expansion strategy by identifying which health plans to pursue each quarter based on market size, reimbursement rates, member demographics, and strategic fit.
- Negotiate contract terms with health plans on reimbursement rates, credentialing requirements, claims processes, and payment timelines.
- Navigate payer organizations to identify and build relationships with the right stakeholders across credentialing, provider relations, network development, and population health.
- You care deeply about perinatal health equity and provider empowerment, and that care shows up in how you do your work.
- Generous equity package
- Medical, dental, and vision coverage
- FSA & HSA options
- Access to One Medical, Talkiatry, Peloton, Kindbody, and more
This listing is sourced directly from Loula's careers page and normalized into a canonical job model.