Current
Consumer Compliance Senior Analyst, Complaints
New York, NY · Senior
Sponsorship not specified$85k-$110kDetected 13 days ago
Performance ManagementResearchCommunicationCollaboration
About the role
- We are looking for a Consumer Compliance Senior Analyst (Complaints) to join our growing team.
- You will be an individual contributor, with an immediate focus on the regulatory complaints response process and related reporting.
- You may also have the opportunity to contribute to special consumer compliance projects as needed.
Responsibilities
- Work in collaboration with other team members to escalate issues and create actionable reporting
- We provide access to financial solutions that seamlessly work together to solve the needs of our members and enable all Americans to build better financial futures.
- Based in NYC, our results-driven environment drives us to build better products, grow faster and empower everyone on our team to have an impact on our business and mission to improve financial outcomes.
- Team building activities
Requirements
- You have at least four (4) years of relevant experience.
- you are a great writer
- you are great with data
- you are fanatically detail-oriented
- you are excited to learn new subject matter and new technologies
- You have also worked at a fintech or a bank, or in law or consulting.
- You are familiar with consumer finance regulations (such as Reg E and Reg Z) and investigations.
Compensation
- Current offers a competitive total rewards package which includes base salary, equity, and comprehensive benefits.
- This role has a base salary range of $85,000-$110,000.
- Competitive salary
Benefits
- Meaningful equity in the form of stock options
- Discretionary performance bonus program
- Medical, Dental and Vision premiums covered at 100% for you and your dependents
- Flexible time off and paid holidays
- Generous parental leave policy
- Commuter benefits
- Fitness benefits
- Healthcare and Dependent care FSA benefit
- Employee Assistance Programs focused on mental health
- Healthcare advocacy program for all employees
- Access to mental health apps
Company info
- Analyze communications of dissatisfaction from our customers to identify potential regulatory risk; research individual cases
- Carefully and efficiently draft detailed and accurate formal written responses to customers, bank partners, and regulators
- Our Consumer Compliance team promotes Current's adherence to consumer protection laws, regulations, rules, and standards when interacting with the public and our customers.
- Analyze communications of dissatisfaction from our customers to identify potential regulatory risk
- Current is a leading consumer fintech platform transforming financial access for everyday Americans with over five million members.
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This listing is sourced directly from Current's careers page and normalized into a canonical job model.