Pigment

Customer Success Enablement Manager

Toronto

Sponsorship not specifiedCAD 110k-CAD 145kDetected 26 days ago

SnowflakeSalesforceSalesFP&APerformance ManagementCustomer SuccessCommunicationMentoring

About the role

With a team of 600+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.
As Pigment scales, Customer Success plays a critical role in revenue protection, customer value realization, adoption, and expansion.
This role will help turn our CS strategy into practical enablement programs, tools, workflows, and coaching systems that make CSMs more effective in the moments that matter.

Experience designing and delivering enablement programs for customer-facing teams.
Comfort working globally across time zones, regions, and stakeholder groups.
Ability to turn ambiguous business problems into practical enablement programs.
Experience using systems like Salesforce, Gong, and AI-enabled writing or coaching tools such as LetterAI.

Experience in enterprise SaaS, planning, BI, FP&A, RevOps, or complex B2B software.
Experience enabling CSMs on value selling, business outcomes, executive engagement, or expansion motions.
Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.
Pigment is an equal opportunity employer.
We believe diversity is a strength and fosters innovation.
We may process your personal data in accordance with our HR Data Protection Notice.

This listing is sourced directly from Pigment's careers page and normalized into a canonical job model.