Aqua Finance
Skip & Loss Prevention Specialist
Corporate_Cove, USA
Sponsorship not specifiedDetected 5 days ago
Outbound SalesCustomer SupportResearchCommunicationMicrosoft Office
About the role
- The Skip and Loss Prevention Specialist is responsible for investigating and preventing financial losses within the company, typically related to first payment defaults, repossessions, account repurchases and charge offs.
- The employee may occasionally lift, push, or pull up to 20 pounds.
- The employee will be working on a computer 90% of the time.
Requirements
- While performing the duties of this job, the employee is frequently required to sit, stand, walk, visualize, talk, hear, and handle or touch objects or controls.
- This position is an office-based position where you must be able to sit for long periods of time.
Nice to have
- Skip tracing to include TLOs and internet research for assigned accounts
- Receive inbound collections & 2nd voice calls
- Monitor email inboxes and update account or respond to customer as appropriate
- Make outbound dials from calling queues to resolve customer accounts
- Spot trends on first payment defaults and report information to the Resolution Team
- Assist in answering appropriate overflow ring group calls
- High School Diploma or GED equivalent required
- 2 years of customer service experience required
Company info
- This is accomplished with skip tracing, and target calling campaigns.
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This listing is sourced directly from Aqua Finance's careers page and normalized into a canonical job model.