Sei Investments Company
Head of User Experience
Oaks, Pennsylvania, United States of America · Senior
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About the role
- SEI is seeking a Head of User Experience, a senior leadership role within our global product organization.
- As the champion of user‑centered thinking across all SEI businesses, you will define, elevate, and unify the end‑to‑end experience strategy for our clients, advisors, enterprises, and internal users.
Responsibilities
- User‑Centered Design Leadership Champion human‑centered design principles across all SEI product lines by identifying and prioritizing user needs, conducting deep user research, and translating insights into actionable requirements.
- Enterprise UX Practice Leadership Lead, mentor, and inspire SEI's community of UX/UI designers, researchers, and content strategists, creating a collaborative, high‑performing, and forward‑thinking environment.
- Build and scale an enterprise design organization that promotes shared methodologies, reusable design systems, and cohesive cross‑platform experiences.
- Cross‑Functional & Strategic Partnership Partner closely with executive leaders, product managers, engineers, strategy, and business owners to align experience goals with broader product and business strategies.
- Information Architecture & Experience Consistency Own and refine the enterprise‑wide information architecture and design systems to ensure intuitive, scalable, and repeatable user experiences.
- Market Insight & Experience Strategy Collaborate with product and strategy teams to assess market opportunities, validate assumptions, inform requirement development, and guide product‑market fit across SEI's platforms.
- Usability, Measurement & Outcomes Oversee enterprise usability testing programs, synthesizing findings into actionable recommendations and design improvements.
- Proven ability to lead complex, multi‑stakeholder initiatives and drive measurable business outcomes.
Requirements
- Deep knowledge of human‑centered design methods and proficiency with UX tools such as Figma, JIRA, Miro, and Adobe XD.
Nice to have
- Experience within financial services, including RIA, broker‑dealer, or asset management ecosystems (preferred).
Skills
- Establish consistent UX standards, frameworks, and best practices to be used across teams and business units.
Benefits
- Design Thinking & Innovation Drive design thinking processes across the enterprise, encouraging experimentation, rapid prototyping, usability testing, and iterative learning.
- Foster a data‑driven culture that measures outcomes and experience performance through defined KPIs and continuous learning loops.
- What we need from you: BA/BS in a related field or equivalent combination of education and experience.
Company info
- At SEI, we're (literally) invested in your success.
- We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.
- We are global provider of technology, operations, and asset management services for the financial services industry.
This listing is sourced directly from Sei Investments Company's careers page and normalized into a canonical job model.