Sei Investments Company

Sei Investments Company

Head of User Experience

Oaks, Pennsylvania, United States of America · Senior

Sponsorship not specifiedDetected 70 days ago
A/B TestingFigmaUX ResearchDesign SystemsAccessibilityJiraResearchLeadershipCommunication

About the role

  • SEI is seeking a Head of User Experience, a senior leadership role within our global product organization.
  • As the champion of user‑centered thinking across all SEI businesses, you will define, elevate, and unify the end‑to‑end experience strategy for our clients, advisors, enterprises, and internal users.

Responsibilities

  • User‑Centered Design Leadership Champion human‑centered design principles across all SEI product lines by identifying and prioritizing user needs, conducting deep user research, and translating insights into actionable requirements.
  • Enterprise UX Practice Leadership Lead, mentor, and inspire SEI's community of UX/UI designers, researchers, and content strategists, creating a collaborative, high‑performing, and forward‑thinking environment.
  • Build and scale an enterprise design organization that promotes shared methodologies, reusable design systems, and cohesive cross‑platform experiences.
  • Cross‑Functional & Strategic Partnership Partner closely with executive leaders, product managers, engineers, strategy, and business owners to align experience goals with broader product and business strategies.
  • Information Architecture & Experience Consistency Own and refine the enterprise‑wide information architecture and design systems to ensure intuitive, scalable, and repeatable user experiences.
  • Market Insight & Experience Strategy Collaborate with product and strategy teams to assess market opportunities, validate assumptions, inform requirement development, and guide product‑market fit across SEI's platforms.
  • Usability, Measurement & Outcomes Oversee enterprise usability testing programs, synthesizing findings into actionable recommendations and design improvements.
  • Proven ability to lead complex, multi‑stakeholder initiatives and drive measurable business outcomes.
  • This role requires a bold, strategic thinker who thrives in a fast‑paced, data‑driven environment and can lead through ambiguity and transformation.
  • If you are energized by driving enterprise‑wide impact, championing human‑centered design, and challenging the status quo, we invite you to help shape the future of experience at SEI.

Requirements

  • Comfort challenging assumptions and advocating for change.
  • Strong cultural alignment and ability to foster an inclusive, innovative environment.

Nice to have

  • 8+ years leading large‑scale digital experience initiatives, spanning multiple product lines or divisions.
  • Experience within financial services, including RIA, broker‑dealer, or asset management ecosystems (preferred).
  • Demonstrated experience leading UX transformation across distributed or siloed teams.
  • Deep knowledge of human‑centered design methods and proficiency with UX tools such as Figma, JIRA, Miro, and Adobe XD.
  • Exceptional communication, storytelling, and presentation skills, including the ability to influence senior leadership.

Skills

  • Establish consistent UX standards, frameworks, and best practices to be used across teams and business units.

Benefits

  • We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks.
  • Design Thinking & Innovation Drive design thinking processes across the enterprise, encouraging experimentation, rapid prototyping, usability testing, and iterative learning.
  • Foster a data‑driven culture that measures outcomes and experience performance through defined KPIs and continuous learning loops.
  • What we need from you: BA/BS in a related field or equivalent combination of education and experience.

Company info

  • At SEI, we're (literally) invested in your success.
  • We are global provider of technology, operations, and asset management services for the financial services industry.
  • At SEI, we're committed to fostering an inclusive workplace where everyone has the same opportunities to grow, develop, and succeed.

Equal opportunity

  • SEI is an Equal Opportunity Employer and so much more… After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions.
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