Freed
Group Account Manager
San Francisco
Sponsorship not specifiedDetected 50 days ago
Customer SupportEHR/EMR
About the role
- As Group Account Manager, you will be responsible for managing and expanding Freed's growing base of B2B customers.
- Your portfolio will consist of medical groups of varying size and complexity that are currently subscribed to our core product.
- Some accounts will be at full capacity, most will not.
Responsibilities
- Your job is to ensure we deliver on Freed's promise: to be the most clinician friendly company in the world.
- You provide ongoing support to the user base across your portfolio.
- 401(k) plan to support your long-term financial goals
- You lead the set-up and execution of a B2B customer management playbook, from onboarding to expansion.
Requirements
- Familiarity with advanced technology and AI-type products and solutions.
Nice to have
- Core expertise in managing medium to large customer accounts, plus a demonstrated track record of expanding those accounts through deliberate, systematic efforts.
Compensation
- Competitive salary and equity in a high-growth company
Benefits
- An established 'toolkit' for delivering exceptional customer service, especially in a fast-paced, low process, entrepreneurial environment.
Company info
- You analyze and identify opportunities to proactively reach out to customers to make sure they are getting the most out of our product.
- Previous experience in an early-stage, high growth company.
This listing is sourced directly from Freed's careers page and normalized into a canonical job model.