Hanger, Inc.

Hanger, Inc.

Patient Access Coordinator

Lubbock, Texas

Sponsorship not specifiedDetected 34 days ago
ComplianceCustomer SupportHIPAAPatient CareCommunicationCollaborationMentoring

About the role

  • Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide.
  • Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market.
  • Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Responsibilities

  • Maintain accurate and complete patient files, ensuring compliance with Hanger Policies.
  • Efficiently manage multiple phone lines.
  • Perform other duties or special projects as assigned.

Requirements

  • Less than one year of customer service, administrative or related experience required.
  • Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.
  • Ability to key 30 words per minute with accuracy required.
  • Ability to work with handicapped individuals.
  • Ability to use a computer, including Windows-based software and e-mail.
  • Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc.

Nice to have

  • Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred.

Compensation

  • Competitive Compensation Packages

Benefits

  • Ensure the privacy and security of protected health information per HIPAA rules.
  • Coordinate scheduling of practitioner schedules to ensure proper coverage of patient appointments and out-of-office calls.

This listing is sourced directly from Hanger, Inc.'s careers page and normalized into a canonical job model.