Hanger, Inc.
Patient Access Coordinator
Lubbock, Texas
Sponsorship not specifiedDetected 34 days ago
ComplianceCustomer SupportHIPAAPatient CareCommunicationCollaborationMentoring
About the role
- Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide.
- Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market.
- Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Responsibilities
- Maintain accurate and complete patient files, ensuring compliance with Hanger Policies.
- Efficiently manage multiple phone lines.
- Perform other duties or special projects as assigned.
Requirements
- Less than one year of customer service, administrative or related experience required.
- Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.
- Ability to key 30 words per minute with accuracy required.
- Ability to work with handicapped individuals.
- Ability to use a computer, including Windows-based software and e-mail.
- Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc.
Nice to have
- Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred.
Compensation
- Competitive Compensation Packages
Benefits
- Ensure the privacy and security of protected health information per HIPAA rules.
- Coordinate scheduling of practitioner schedules to ensure proper coverage of patient appointments and out-of-office calls.
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This listing is sourced directly from Hanger, Inc.'s careers page and normalized into a canonical job model.