Guardian Pharmacy Services Management
Internal Customer Onboarding Specialist
Marietta, Georgia · Full-time
Sponsorship not specifiedDetected 8 days ago
ExpressExcelHROnboardingCustomer SupportEHR/EMRPharmacy PracticeCommunicationProblem Solving
About the role
- Marietta, Georgia, United States of America Extraordinary Care.
- With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.
- Guardian Pharmacy of Atlanta, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Marietta, Georgia.
Responsibilities
- Establish and maintain set up of new facilities within pharmacy management system.
- Devise plan to maintain accurate med lists until facility's go live date.
Requirements
- The employee frequently is required to move about the office/pharmacy to access files, use office equipment, and to interact with others.
- The person must be able to sit or remain in a stationary position for extended periods of time to be able to work, communicate on the phone, utilize the computer, and interact with others.
- The employee is occasionally required to stand or otherwise be able to access files, equipment, and other items in high places.
- Employee must be able to constantly operate computers, phones, and other office equipment.
- Employee must be able to bend, stoop, kneel, crouch, or crawl.
- 2+ years of related experience (advanced degree may substitute for experience)
- The physical demands described here are representative of those that must be met by an employee to successfully perform the job.
Skills
- Ability to work independently and deliver to deadlines
- Ability to solve problems with minimal direction
- Great attention to detail and accuracy
- Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
- Quality minded; motivated to seek out errors and inquire when something appears inaccurate
- Working knowledge of State Assisted Living regulations and facility requirements
- Experience working with medication administration records
- Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level
- Team Oriented - ability to work effectively and collaboratively with all team members
- Ability to communicate clearly and concisely in verbal and written form
- Strong communication skills and a customer service attitude
- pharmacy operations system experience required
Compensation
- Compensation & Financial
Benefits
- Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, "Treat others as you would like to be treated."
- Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)
- Medical, Dental and Vision
- Health Savings Accounts and Flexible Spending Accounts
- Company-paid Long-Term Disability and optional Short-Term Disability
- Dependent Care Flexible Spending Accounts
Company info
- Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs.
- With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.
- We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment.
- If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.
- Responsible for coordinating and completing all internal tasks related to the onboarding of new business.
- Ensures initial servicing of new customer residents is smooth and error free by acting as internal liaison/quality assurance point person upon startup of service and on-boarding of patients.
- This description reflects the Company's assessment of the essential functions of the job, but does not proscribe or restrict other tasks that may be assigned from time to time.
- 401(k) with company match
- Company-paid Basic Life and Accidental Death & Dismemberment
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