Socure
Senior Post Sales Solution Consultant, Core Finserv
Hybrid - US · Senior
Sponsorship not specifiedDetected 53 days ago
RESTMachine LearningData ScienceComputer VisionStatisticsSalesCustomer SuccessCommunication
About the role
- We're looking for a Senior Post Sales Solution Consultant, Finserv to successful onboarding and early success of clients using Socure's identity verification and fraud prevention platform.
- In this role, you'll work closely with technical and customer-facing teams to help guide implementation, provide technical assistance, and ensure a smooth customer experience during early adoption.
- This role is ideal for someone with technical aptitude, some client-facing experience, and a desire to grow in a collaborative and fast-paced environment.
Responsibilities
- Own the QBR process to reinforce value, align on strategic priorities, and surface innovation opportunities.
- Own the upsell and cross-sell POCs to demonstrate the value of additional solutions within existing accounts.
- Lead both the strategic narrative and quantitative analysis during POCs, showcasing how new solutions address customer pain points, deliver measurable lift, and integrate seamlessly with their current workflows.
- Handle customer questions about specific scoring decisions, fraud trends, or optimization opportunities. Collaborate with Data Science and Product as needed to provide clear, actionable insights.
- Socure is building the identity trust infrastructure for the digital economy - verifying 100% of good identities in real time and stopping fraud before it starts.
- If you want to help build the future of identity with a team that holds a high bar for itself - keep reading.
Requirements
- 8+ years of professional work experience with 5+ years of experience working in professional services, customer management, or in a sales engineering capacity
- Prior domain expertise with FCRA, ECOA, GLBA, PATRIOT Act, BSA, and other banking regulations
- You have Extreme Ownership of the accounts under your care.
- Demonstrated experience leading enterprise-level engagements dealing with analytics, technology, and/or enterprise software
- Demonstrated ability to negotiate resources and priorities with multiple internal and customer stakeholders in order to drive business results
- Deep understanding of a variety SaaS sales methodologies or processes (MEDDICC, Challenger)
- Ability to synthesize complex statistical observations into clear results and concrete recommendations (both verbally and in writing), with absolutely flawless communication skills and the ability to flex between concise and detail-oriented as the situation demands
- Prior experience conducting credit/fraud risk management analysis, threshold optimization, and swap sets
- Prior experience working with document image capture or other OCR or CV tools
- Strong technical depth (ex. ML/DS technologies, SDLCs, RESTful APIs, RDBMS, etc.)
- Excited by the challenges of a fast-paced, mission-driven company set on disrupting the identity verification industry
- Comfort with up to 30% travel-this is a remote role, with travel as required
- Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Nice to have
- Bachelor's Degree in business administration, engineering, math, economics, statistics, computer science or other relevant field preferred or equivalent experience
Company info
- As a Senior Post Sales Solution Consultant, Finserv, your North Star is clear: ensure our finserv customers are deriving maximum value from our solutions-across the board, all the time.
- You'll ensure customers are fully aligned with our latest innovations, that they're seeing measurable value, and that they recognize us as an indispensable partner in achieving their goals.
- As a Senior Post Sales Solution Consultant, Finserv, your North Star is clear: ensure our finserv customers are deriving maximum value from our solutions-across the board, all the time. You're not just a problem solver
- Every action you take-whether it's ensuring customers understand the ROI of our solutions, maintaining alignment with their strategic goals, or proactively addressing -should ladder up to improving NDR, as well as related metrics like Net Promoter Score, Time-To-Revenue, and Product/Version Adoption Rate.
- The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
This listing is sourced directly from Socure's careers page and normalized into a canonical job model.