Axcend
Applications & Support Scientist
Lehi, UT
Sponsorship not specifiedDetected 46 days ago
PythonOnboardingResearchMass SpectrometryLeadershipCommunicationCollaborationPublic Speaking
About the role
- The role sits at the intersection of science and commerce.
- You'll work hand-in-hand with our sales, engineering, and applications teams to make sure customers get publication-quality results from our instruments - and that our instruments keep getting better because of what you learn in the field.
Responsibilities
- Develop and translate methods: Build, optimize, and translate methods on the Focus LC platform across diverse customer applications - small-molecule and biomolecule analysis, trace analysis in complex matrices, reaction and process monitoring, and quality control workflows - adapting conventional HPLC methods to the capillary scale to deliver lower solvent use, smaller sample volumes, and faster cycle times.
- Support the sales process: Serve as the technical voice in the room - answer deep scientific questions during evaluations, frame Axcend's capabilities accurately and confidently, and know when to escalate commercial questions back to the sales lead.
- Create technical content: Application notes, posters, white papers, and case studies that communicate Focus LC capabilities to scientific audiences across our markets.
- Represent Axcend at conferences and industry events: Pittcon, HPLC, EAS, ASMS, and other meetings relevant to your accounts - present posters and talks, staff the booth, and build relationships with the chromatography community.
- Contribute to peer-reviewed publications in collaboration with academic, industrial, and customer partners.
Requirements
- PhD in Analytical Chemistry, Pharmaceutical Chemistry, Biochemistry, or a related field - or MS with 3+ years of industry experience in analytical instrumentation.
- Hands-on method development experience with HPLC and LC-MS
- comfort with reverse-phase and adjacent modes (e.g., ion-exchange, HILIC, normal-phase) appropriate to your application areas.
- Demonstrated ability to present technical work clearly - through publications, conference presentations, posters, or technical reports.
- Ability to travel approximately 50% both international and domestic.
- Must have reasonable proximity to a major U.S. airport.
- HPLC depth: Hands-on method development experience with HPLC and LC-MS
Nice to have
- Direct hands-on work at the capillary scale is a major plus.
Skills
- Experience under ICH, USP, AOAC, EPA, or equivalent regulatory frameworks.
- Fluency with chromatography data systems (Empower, ChemStation, Chromeleon) and analytical scripting (Python, R) for data analysis.
- Published track record in chromatography or analytical chemistry.
Benefits
- What You'll Bring Required Education: PhD in Analytical Chemistry, Pharmaceutical Chemistry, Biochemistry, or a related field - or MS with 3+ years of industry experience in analytical instrumentation.
Company info
- Install method packages, train customer scientists, and provide hands-on troubleshooting during the first weeks of operation.
- Onboard new customers: Install method packages, train customer scientists, and provide hands-on troubleshooting during the first weeks of operation.
- Provide ongoing applications support: Answer technical questions, troubleshoot challenging separations, and develop methods for new analytes as customers expand their usage.
Equal opportunity
- Axcend values diversity and considers job applicants based on merit, qualifications, competence, and talent.
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This listing is sourced directly from Axcend's careers page and normalized into a canonical job model.