Manhattan Associates
Senior Revenue Operations Lead, Performance & Insights
Atlanta, GA · Senior
Sponsorship not specifiedDetected 1 day ago
SQLData VisualizationSalesforceCRMSalesPipeline ManagementForecastingExcelSupply ChainCadenceLeadership
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices.
- In the warehouse, on the road and in the store, we make what was once impossible, possible.
- If you want to tackle complex problems and redefine markets, you've come to the right place.
Responsibilities
- Develop revenue performance reporting across bookings, ARR, new logo versus expansion, seller productivity, win rates, average deal size, sales cycle, discounting trends, and segment, geography, or product performance.
- Create executive dashboards and review materials for the COO, Sales leadership, CXO, and Finance relating to QBRs, MBRs, forecast reviews, pipeline discussions, and ad-hoc leadership requests.
- Write performance narratives, not just charts, by synthesizing trends, root causes, risks, opportunities, and recommended actions that leaders can use to drive execution.
- Partner with the RevOps Systems & Process owner to align KPI definitions, Salesforce reporting logic, source data quality, dashboard governance, and the operating cadence for revenue inspection.
- Apply AI and advanced analytics responsibly to accelerate insight generation, detect anomalies, validate forecast changes, summarize performance drivers, and reduce recurring manual reporting effort.
Requirements
- Comfort working with messy data while still producing useful, well-documented, analytically sound models and dashboards with clear assumptions and QA discipline.
- Applied AI and automation fluency with practical experience or strong curiosity around tools such as ChatGPT, Claude, Gemini, Copilot, or embedded BI/CRM AI features to improve analytics workflows and insight delivery.
- Bachelor's degree in Finance, Business, Economics, Analytics, Information Systems, or a related field.
- 5+ years of experience in Revenue Operations, Sales Analytics, GTM Analytics, Revenue Strategy, Sales Finance, Business Intelligence, or related analytical roles supporting B2B enterprise technology or SaaS sales motions.
- Strong BI and data capability with hands-on experience using SQL and tools such as Tableau, Power BI, Sigma, Salesforce reporting, Excel, or comparable analytics platforms.
- Deep understanding of SaaS and revenue metrics, including ARR, bookings, pipeline, forecast, conversion, coverage, productivity, win rates, sales cycle, NRR, GRR, renewals, and expansion.
- Proven ability to build executive-ready narratives that connect data to commercial implications, operating risks, performance drivers, and recommended management actions.
- Experience with forecasting, pipeline management, quota support, territory coverage, capacity modeling, productivity analysis, or QBR/MBR preparation in a fast-paced GTM environment.
- Why Join Manhattan?
- Competitive Rewards: Market-leading pay, comprehensive health coverage, and a 401(k) with 50% match up to 6% from day one.
- Career Growth: Access Global Path, our structured development program with global opportunities, free LinkedIn Learning, and mentorship.
- Inclusive Culture: Join a diverse team and Employee Connection Groups like Multicultural Network, LGBTQ+ Alliance, Women's Initiative Network, and MA Mamas.
- Flexibility & Balance: Hybrid work options, flexible policies, and onsite fitness centers to help you recharge.
Compensation
- Support annual and quarterly GTM planning analytics including territory coverage, quota support, capacity modeling, productivity assumptions, account prioritization, segment performance, and expansion whitespace.
Benefits
- Build and maintain pipeline analytics covering pipeline creation, coverage ratios, stage conversion, stage aging, source quality, product mix, segment/region performance, velocity, and sufficiency versus target.
- Support annual and quarterly GTM planning analytics including territory coverage, quota support, capacity modeling, productivity assumptions, account prioritization, segment performance, and expansion whitespace.
- Build customer lifecycle and expansion insight by incorporating renewal risk signals, adoption indicators, customer health inputs, implementation handoff metrics, expansion propensity, and NRR/GRR visibility.
- Pipeline health and forecast accuracy dashboards launched and trusted by Sales, Finance, Customer Experience, and executive stakeholders as sources of truth for operating reviews.
- Weekly forecast and pipeline review pack produced on cadence with risk, upside, coverage, conversion, slippage, stage aging, and forecast movement insights.
- Coverage and conversion models used to assess pipeline sufficiency, quota risk, territory health, segment performance, and resource allocation decisions.
- Rep, team, renewal, and expansion views available to leadership with actionable visibility into productivity, attainment, customer health, expansion whitespace, and renewal or adoption risk.
Company info
- We are proudly an Equal Employment Opportunity Employer.
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