Msxinternational
Mobile Service Field Specialist
Portland, OR, United States
Sponsorship not specified$10k-$50kDetected 12 days ago
ExcelLeadershipCommunicationCollaborationProblem SolvingMentoringPublic SpeakingOrganizational Skills
About the role
- Are you a high-energy leader who thrives on creating change?
- This is not a traditional automotive role.
- You are a consultant, a sales coach, and a hands-on trainer rolled into one.
Responsibilities
- Deliver technical & non-technical training at dealerships, other venues within the assigned territory, and virtually.
- Training topics include new MS unit launch support, MS unit discovery, MS unit systems training, vehicle service & repair procedures, MS demand generation, inspection-based sales & customer satisfaction initiatives.
- Support and/or conduct other non-technical training.
- Monitor all KPIs for all dealerships within the territory and provide counsel to dealership management in support of achieving stated sales targets.
- Ensure robust parts stocking strategy to support MS operations.
- Develop MS unit parts stocking plan to support planned repair as well as additional needed service opportunities.
Requirements
- To effectively train our teams, you must be able to:
- Ability to travel 80% of the time (both driving and flying)
- Ability to talk to every level at the dealership and share best practices
- 3+ years of customer-facing experience in automotive industry
- Bachelor's Degree
Nice to have
- High School diploma (bachelor's degree preferred)
- 5+ years of experience in automotive industry.
- Service in an aftermarket or dealership environment is a plus.
- Retail automotive experience is a plus.
Skills
- Must have a wide-ranging background in automotive industry with corporate and retail knowledge.
- Knowledge of automotive service tools & equipment
- Ability to train Technicians on Mobile Service tools & equipment
- Understanding basic automotive systems to effectively communicate to technicians and Coordinators.
- Knowledge of Automotive Service Sales Process & Techniques
- Must have rich experience in automotive training and facilitation.
- Knowledge of automotive parts operations
- Must have excellent written and verbal communication skills.
- Proven record of accomplishment with program leadership.
- Excellent Organizational skills
- Competencies:
- Strong communication skills, both oral and written
Compensation
- $10k-$50k
Benefits
- Bonus Points If You Have..
Company info
- Teach techniques for building rapport with customers, active listening, and conducting professional, high-integrity sales training to improve customer experience & increase MS department revenue.
Apply directly at Msxinternational →Create a free account for alerts like thisView Msxinternational immigration profile
This listing is sourced directly from Msxinternational's careers page and normalized into a canonical job model.