Global Lending Services

Global Lending Services

Collections Coordinator

Greenville, South Carolina

Sponsorship not specifiedDetected 14 days ago
CommunicationMicrosoft Office

About the role

  • GLS is dedicated to helping more individuals access affordable auto financing through advanced analytics and technology.
  • For over 10 years, we have supported more than a million families, providing them with reliable transportation options in their daily lives.
  • 5000 as one of the nation's fastest-growing private companies.

Responsibilities

  • Manage a portfolio of auto loan accounts and reduce delinquency.
  • Maintain positive relationships while collecting on past-due balances.
  • Accurately document all contacts, outcomes, and follow-up in GLS systems.
  • Maintain electronic records and support additional assignments or special projects as needed.
  • Excellent interpersonal skills: friendly, tactful, empathetic, and able to influence and manage conflict.
  • Ability to build cross-functional partnerships and maintain positive customer relationships.
  • Excellent organization and attention to detail; able to manage multiple priorities.

Requirements

  • Schedule: Fixed 40 hours/week - Regular, predictable attendance required

Skills

  • Strong judgment and discretion with highly sensitive and confidential information.
  • Active listening skills; comfortable probing and asking targeted questions to gather information.
  • Proficient computer skills with internet and standard business tools (Microsoft Office); quick to learn new systems.
  • Commitment to GLS core values and key competencies.
  • Work Environment
  • Benefits and Perks

Compensation

  • Contact customers to understand intent and ability to pay.
  • Negotiate solutions that work for customers and GLS (immediate payments and/or promises to pay with clear dates and amounts).

Company info

  • Contact customers to understand intent and ability to pay.
  • Negotiate solutions that work for customers and GLS (immediate payments and/or promises to pay with clear dates and amounts).
  • Strong verbal and written communication with internal and external customers.

This listing is sourced directly from Global Lending Services's careers page and normalized into a canonical job model.