Global Lending Services
Collections Coordinator
Greenville, South Carolina
Sponsorship not specifiedDetected 14 days ago
CommunicationMicrosoft Office
About the role
- GLS is dedicated to helping more individuals access affordable auto financing through advanced analytics and technology.
- For over 10 years, we have supported more than a million families, providing them with reliable transportation options in their daily lives.
- 5000 as one of the nation's fastest-growing private companies.
Responsibilities
- Manage a portfolio of auto loan accounts and reduce delinquency.
- Maintain positive relationships while collecting on past-due balances.
- Accurately document all contacts, outcomes, and follow-up in GLS systems.
- Maintain electronic records and support additional assignments or special projects as needed.
- Excellent interpersonal skills: friendly, tactful, empathetic, and able to influence and manage conflict.
- Ability to build cross-functional partnerships and maintain positive customer relationships.
- Excellent organization and attention to detail; able to manage multiple priorities.
Requirements
- Schedule: Fixed 40 hours/week - Regular, predictable attendance required
Skills
- Strong judgment and discretion with highly sensitive and confidential information.
- Active listening skills; comfortable probing and asking targeted questions to gather information.
- Proficient computer skills with internet and standard business tools (Microsoft Office); quick to learn new systems.
- Commitment to GLS core values and key competencies.
- Work Environment
- Benefits and Perks
Compensation
- Contact customers to understand intent and ability to pay.
- Negotiate solutions that work for customers and GLS (immediate payments and/or promises to pay with clear dates and amounts).
Company info
- Contact customers to understand intent and ability to pay.
- Negotiate solutions that work for customers and GLS (immediate payments and/or promises to pay with clear dates and amounts).
- Strong verbal and written communication with internal and external customers.
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This listing is sourced directly from Global Lending Services's careers page and normalized into a canonical job model.