Intermedia Intelligent Communications

Product Lead, Healthcare Software Solutions

United States · Director

Sponsorship not specifiedDetected 22 hours ago

Agentic AIAI OrchestrationComplianceProduct ManagementProduct StrategyCRMSalesVoIPHIPAAEpicCernerEHR/EMRLeadershipCommunication

About the role

Reporting to the SVP of Product Management, this role is responsible for defining and driving the healthcare product strategy, roadmap priorities, and vertical platform capabilities.
This is a strategic and hands-on leadership role.
You will define where and how Intermedia wins in healthcare, translate vertical needs into scalable product capabilities, and work cross-functionally to bring those capabilities to market.

Develop a scalable approach to verticalization that strengthens our platform without fragmenting it.
Drive integrations with EHR, practice management, CRM, and telehealth systems relevant to the SMB provider space.
You've spent years building or shaping solutions that operate inside real-world provider workflows-understanding how clinicians, front-desk staff, billing teams, and administrators actually get work done.
You've translated messy operational realities into clear product requirements-and shipped solutions that integrate into existing systems and deliver measurable value.
You know where EHRs and practice management systems such as Epic, Cerner, Athenahealth, eClinicalWorks, NextGen, AdvancedMD, and others fit-and where they create friction.
You are comfortable going deep into integration architecture, compliance constraints, and AI-driven workflow design.
You're energized by building a vertical strategy within a product organization and shaping something that can become a category leader.
About Intermedia Intermedia is redefining customer experience for SMBs and mid-market organizations through AI-powered cloud communications and CX solutions delivered via our trusted partner ecosystem.

Ability to engage executive stakeholders, technical buyers, clinicians, and operational leaders with credibility and clarity.

Experience integrating with leading SMB-focused EHR or practice management platforms.

Define healthcare-specific platform capabilities, including AI Assists, AI Agents, workflow automation layers, and integration frameworks.

SVP, Product Management About You You are a healthcare technology product leader.
You've worked in or alongside EHR, practice management, patient engagement, or healthcare IT platforms in a product leadership capacity.
You have a strong point of view on how AI is transforming healthcare-not as hype, but as applied workflow automation, intelligent assistance, and operational leverage.
In healthcare, this means more than modern phone systems.
This is an opportunity to shape how AI transforms healthcare communications in a segment that is underserved and ready for meaningful innovation.
About The Role We are seeking a Director of Product - Healthcare Solutions to lead the healthcare vertical within the Product organization.
You understand how independent physician practices, specialty clinics, multi-location provider groups and large healthcare orgs operate.
Our focus is on small to mid-size healthcare orgs, including independent physician practices, specialty clinics, and multi-location provider groups that need enterprise-grade capabilities without enterprise complexity.

We are seeking a Director of Product - Healthcare Solutions to lead the healthcare vertical within the Product organization.

This listing is sourced directly from Intermedia Intelligent Communications's careers page and normalized into a canonical job model.