Stord

VP Of Applied AI & Internal Systems

Remote, United States · Vp

Sponsorship not specifiedDetected 6 days ago

RESTCybersecuritySOC OperationsSalesforceCRMM&ALogisticsProcurementERPHRISCustomer SuccessCadenceEmbedded SystemsResearchLeadership

About the role

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands.
Stord is rapidly growing and is on track to double our revenue in the next 18 months.
Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Own security operations, built to move as fast as the rest of Stord without cutting corners on compliance
Build processes that scale cleanly as we add headcount and expand geographically
Lead and grow a team across AI Enablement, Forward-Deployed Engineering & Product, IT, Security, and Enterprise Systems, with dedicated director-level owners for each discipline so every function has a leader who can go deep
Build the kind of accountability and rigor that makes people want to work with you
Earn trust across functions outside your own reporting line; this role only works if people are willing to change how they work because you asked them to
using AI to build, develop, analyze, and optimize our business.
Sales, Finance, People, Legal, Support, Operations, Marketing, Engineering, and IT and Security, building the processes, team, and single integrated back-end platform that powers Stord's teams and business functions.
This is a build role, not a research seat and not a reactive IT job.
This individual is expected to own and drive internal business efficiency.
You'll execute with real ownership of Stord's enterprise systems and security, and the license to use AI as your primary tool for building better and faster than traditional business operations.

Set the standards that make our data a real asset - clean enough that every team builds on it with confidence, no shadow spreadsheets required

Has personally led an internal platform, tools, or applied AI/agents team, comfortable evaluating engineering work and making technical hiring calls, not just approving business requirements
Has integrated systems, data, and teams following an acquisition, and can point to what actually got merged into one operating model, not left running in parallel
10+ years in a senior technical or operating leadership role in a high-growth business, with direct budget and hiring ownership
Background in technology or tech-enabled businesses
Deep fluency in enterprise application architecture, system integration, and data management (CRM + ERP + HRIS minimum)
Solid grounding in IT operations, identity management, and security controls - you don't have to be the one doing the work, but you need to know when it's being done well
Earns trust across functions
Finance, Engineering, Revenue, and Operations all want to work with you

Report progress and ROI on AI adoption to executive leadership on a regular cadence
Stord's internal functions are running off a single AI-powered operating system, with real numbers to show for it
Every function at Stord has a real AI adoption story, active usage, and a measured impact
Stord has a clear, documented enterprise systems architecture with a prioritized roadmap
IT is ahead of problems instead of reacting to tickets
Security and compliance are tight around the systems that matter most, and ahead of both Stord's growth and external threats
You've built a leadership team you trust, including dedicated Directors of IT and Security, known for getting things done

Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order.

Partner with Corporate Development and executive leadership on the technical and operational due diligence for future acquisitions
get the acquired business running on Stord's enterprise stack and standards quickly, not left as a permanent side system
Data You Can Build On (in partnership with the VP of Data)
Own governance for the data domains that matter most: customers, vendors, products, locations, employees, working closely with the VP of Data wherever this touches our broader data platform and analytics layer
Partner with Finance, Revenue, and Operations to align on one shared definition of the metrics that matter
IT & Security, Built for Speed
Own corporate IT strategy and day-to-day operations: identity and access management, device lifecycle, network infrastructure, end-user support
Team Leadership

This listing is sourced directly from Stord's careers page and normalized into a canonical job model.