ID.me

ID.me

Revenue Operations Specialist

McLean, Virginia · Full-time

Sponsorship not specified$63k-$800kDetected 21 days ago
GitSQLData AnalysisData VisualizationComplianceProject ManagementSalesforceMarketoCRMSalesProcess ImprovementCustomer SuccessLeadershipCommunicationCollaboration

About the role

  • We are seeking a Revenue Operations Specialist to join our dynamic Revenue Operations team.
  • You will combine operational excellence with a service-oriented mindset to ensure our sales processes are efficient, transparent, and scalable.
  • The ideal candidate is a detail-oriented problem solver who enjoys bridging the gap between Sales, Finance, Legal, and Product.

Responsibilities

  • Lead-to-Cash Support: Enable and support Sales Representatives throughout the Lead-to-Cash process, including opportunity validation, quote creation, and contracting.
  • Workflow Documentation: Support cross-functional process improvement efforts by documenting RevOps workflows (e.g., Sales Playbooks, Deal Desk protocols) and gathering feedback for iteration.
  • Change Management: Provide hands-on support to implement process changes and ensure smooth adoption across the Sales and Customer Success teams.
  • AI-Driven Innovation: Maintain a hands-on mentality in leveraging AI tools to automate repetitive tasks, identify process bottlenecks, and drive continuous improvement.
  • Enable and support Sales Representatives throughout the Lead-to-Cash process, including opportunity validation, quote creation, and contracting.
  • Support cross-functional process improvement efforts by documenting RevOps workflows (e.g., Sales Playbooks, Deal Desk protocols) and gathering feedback for iteration.
  • Provide hands-on support to implement process changes and ensure smooth adoption across the Sales and Customer Success teams.
  • A collaborative environment where "Sales Support" is viewed as a strategic partnership.

Requirements

  • Bachelor's degree in Finance, Economics, or a STEM field.
  • 3-5 years of experience in Revenue Operations, Sales Operations, Program Management, or related operational roles.
  • Proficiency with Salesforce (or similar CRM), specifically in managing complex opportunities, CPQ (Configure, Price, Quote) workflows, and reporting.
  • Outstanding communication skills with the ability to explain complex operational processes to non-technical stakeholders.

Nice to have

  • CRM Expertise: Proficiency with Salesforce (or similar CRM), specifically in managing complex opportunities, CPQ (Configure, Price, Quote) workflows, and reporting.
  • Tech Stack Knowledge: Familiarity with modern Marketing and RevOps tools (e.g., Marketo, Gong, Clari, Seismic or Rocketlane).
  • Analytical Skills: Strong business analytics skills with the ability to use SQL, Tableau, or Google Sheets to synthesize complex data into actionable insights.
  • AI & Automation Proficiency: Experience utilizing AI and automation tools (e.g., Claude, GitHub, Zapier) to streamline workflows, automate repetitive tasks, and increase operational efficiency.

Skills

  • Familiarity with modern Marketing and RevOps tools (e.g., Marketo, Gong, Clari, Seismic or Rocketlane).
  • Strong business analytics skills with the ability to use SQL, Tableau, or Google Sheets to synthesize complex data into actionable insights.
  • Communication: Outstanding communication skills with the ability to explain complex operational processes to non-technical stakeholders.
  • Agility: Comfort working in a fast-paced, high-growth SaaS environment with shifting priorities and a bias toward action.
  • The Ideal Candidate Will Thrive In
  • A setting that values data-driven decision-making and process transparency.
  • A mission-driven company that prioritizes reducing friction to accelerate impact and innovation.
  • $92,584 - $144,160 USD
  • All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity.
  • ID.me participates in E-Verify.
  • Company Overview
  • ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online.

Compensation

  • $92,584 - $144,160 USD
  • ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect.
  • All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity.
  • ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.
  • Upon request we will provide you with more information about such accommodations.
  • ID.me participates in E-Verify.

Company info

  • Coordinate with Sales, Finance, Legal, Product, and Data Analytics to align Sales Opportunities and ensure compliance with company policies and revenue recognition standards.

Equal opportunity

  • In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works.
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This listing is sourced directly from ID.me's careers page and normalized into a canonical job model.