Sentara Health
Customer Service Representative I
Virginia Beach, VA · Full-time
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About the role
- Sentara Health is currently seeking a full-time remote Customer Service Representative.
- Position Location: This is a remote position; however, candidates must reside in Virginia Beach or Hampton Roads area.
Requirements
- Standard Working Hours: Must be able to work between the hours of 8:00AM to 5:30PM
Nice to have
- however, candidates must reside in Virginia Beach or Hampton Roads area.
- Standard Working Hours:
- Must be able to work between the hours of 8:00AM to 5:30PM
- The Customer Service Representative is responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients.
- High school diploma or equivalent Required
- Two years of customer service experience required
- Previous data entry experience required
- Prior scheduling experience required
Compensation
- Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
- Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
This listing is sourced directly from Sentara Health's careers page and normalized into a canonical job model.