Parnall Law

Personal Injury Case Manager (Pre-Litigation)

Albuquerque, NM

Sponsorship not specified$50k-$65kDetected 27 days ago

Communication

About the role

Join a Team That's Fighting for New Mexico Parnall Law Firm isn't just one of the largest personal injury firms in New Mexico - we're a team of passionate advocates dedicated to standing up for clients when they need it most.
And we want you helping move cases forward at our best.
We're hiring a skilled and compassionate Pre-Litigation Case Manager to play a key role in guiding clients through their cases with clarity, organization, and care.

Attend biweekly meetings with Team Lead fully prepared with supporting metrics data
Maintain thorough familiarity with each case in your caseload
Draft correspondence for attorneys and save/name all documents in SmartAdvocate per Naming Protocol
Answer incoming calls via the Final Call Group and perform backup intake calls per intake protocol
Collaborate with all staff assigned to your cases to move each case toward a desired conclusion
Keep clients updated with copies of file documents
401(k) plan - we help you build a future, not just a paycheck

Strong understanding of state, local, and federal court rules
Ability to work during Mountain Time business hours (Monday-Thursday 8:00 AM-5:00 PM, Friday 8:00 AM-4:00 PM)
Ability to pass a background check

Full benefits package - comprehensive health, dental, and vision insurance
Life & long-term disability insurance - because we've got your back
Generous PTO + select paid holidays - real time off to recharge and reset
A positive, fulfilling environment - where learning, growing, and supporting one another are part of the culture
Schedule client evaluation appointments with assigned attorneys within 2 days of drafts being completed by Medical Paralegals
Ensure health insurance subrogation claims are opened timely (or obtain authority not to open them)

This listing is sourced directly from Parnall Law's careers page and normalized into a canonical job model.