Blue Cross Blue Shield of Michigan
Manager - Enrollment and Billing Operations
Detroit, MI, United States
Sponsorship not specifiedDetected 14 days ago
Leadership
About the role
- This position provides leadership to an assigned business unit and serves as a subject matter expert and consultant in billing and payment processing platforms (e.g., ACI) and digital payment solutions.
- Responsible for advancing enrollment, membership, billing, delinquency, and electronic payment capabilities through strategic initiatives, technology-enabled solutions, and process improvements.
- Responsible for planning, organizing and managing an assigned business unit.
Responsibilities
- Partners closely with business, technology, and vendor teams to define requirements, assess operational impacts holistically, support solution delivery, and implement enhancements that improve customer experience, operational efficiency, compliance, and business outcomes.
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This listing is sourced directly from Blue Cross Blue Shield of Michigan's careers page and normalized into a canonical job model.