Long View Systems

Long View Systems

Global Service Desk Analyst - French Bilingual Analyst

Remote Opportunities - Canada

Sponsorship not specifiedCAD 40k-CAD 52kDetected 15 days ago
Customer SupportCommunicationCollaboration

About the role

  • A career that helps you get more out of life.
  • A Long View career helps you get more out of life.
  • As a member of the Long View team, you'll see how our company's core pillars - Integrity, Competence, Value, and Fun - resonate through the workplace.

Requirements

  • 2+ years of experience in a technical support role providing tier I support in a service desk or help desk role
  • The ability to speak French and English fluently in a professional environment
  • Proven ability to troubleshoot and resolve technical and procedural issues
  • Proven ability to provide superior customer service both on and off of the phone
  • If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.
  • Excellent French and English bilingual written and verbal communication skills
  • Ability to adapt to fluctuating customer needs and manage high stress situations while reacting quickly and professionally
  • Capability to establish rapport among peers and colleagues
  • Ability and willingness to work evenings and or weekends.
  • What makes you awesome:
  • Why work at Long View:
  • Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram! Long View's mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds. Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.

Compensation

  • CAD 40k-CAD 52k
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This listing is sourced directly from Long View Systems's careers page and normalized into a canonical job model.