Tbkbank

SVP, Enterprise Relationship Manager

Dallas, TX

Sponsorship not specified$15k-$25kDetected 23 days ago

Account ManagementSupply ChainLogisticsCustomer SupportLeadershipCommunicationCollaborationProblem SolvingPublic SpeakingOrganizational Skills

About the role

At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network.
Every day brings new opportunities to solve complex challenges, strengthen partnerships, and help shape the future of freight transactions.

Build and manage strategic plans for a portfolio of enterprise customer accounts.
Develop consistent account management processes, reporting, and executive-level summaries.
Partner with account owners to strengthen executive relationships and support key customer engagements.
Lead the planning and coordination of Quarterly Business Reviews (QBRs) across multiple product lines.
Drive adoption of Triumph's integrated platform by identifying cross-sell opportunities across products and services.
Coordinate with Sales, Product, Operations, Finance, Credit, and executive leadership to deliver a seamless customer experience.
Monitor customer performance, identify potential risks early, and collaborate with Credit on mitigation strategies.
Gather customer feedback and partner with internal teams to help influence future product enhancements.
Travel approximately 15-25% to support customer engagement and business initiatives.
Experience building executive-level relationships and presenting to senior business leaders.

Strong understanding of transportation operations, freight brokerage, supply chain workflows, or financial services.

Bachelor's degree in Business, Finance, Supply Chain, Communications, or a related field preferred.

This listing is sourced directly from Tbkbank's careers page and normalized into a canonical job model.