DXC Technology
Insurance Call Center Representative
USA - TX - ANY CITY · Full-time
Sponsorship not specified$32k-$55kDetected 13 days ago
CRMCustomer SupportResearchCommunicationCollaborationProblem SolvingAdaptability
About the role
- This role requires strong communication skills, attention to detail, and the ability to operate in a fast-paced, high-volume call center environment.
- The role involves supporting clients with regulated financial and insurance-related services.
- Full-time hires are eligible to participate in the DXC benefit program.
Responsibilities
- Accurately document all customer interactions, transactions, and resolutions in internal systems.
Requirements
- 2+ years of experience in customer service, call center, or a high-volume client-facing environment.
- Strong communication skills (verbal and written) with the ability to explain information clearly and professionally.
- Ability to multitask and navigate multiple systems efficiently.
- Maintain a strong understanding of products, services, and regulatory guidelines.
- Postings are available in English, and in Spanish, where required.
Nice to have
- Experience in financial services, insurance, or brokerage environments.
- Experience working with CRM systems or call center technologies.
- Key Skills & Competencies
- Customer-focused mindset with a commitment to service excellence
- Strong problem-solving and analytical skills
- Adaptability and ability to quickly learn new systems and processes
- Ability to remain calm and professional under pressure
- Strong listening and interpersonal skills
Compensation
- A reasonable estimate of the current compensation range for this position is $31,800 - $54,600.
- In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters.
Benefits
- Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
Company info
- DXC will respond only to requests for accommodations due to a disability.
- Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company.
- These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process.
- DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
- More information on employment scams is available here.
Equal opportunity
- DXC Technology Company (DXC) is an Equal Opportunity employer.
Visa & Work Authorization
- sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law
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This listing is sourced directly from DXC Technology's careers page and normalized into a canonical job model.