Dark Wolf Solutions

Field Service Representative

North Bay, Ontario · Full-time

No sponsorshipDetected 71 days ago

TypeScriptMachine LearningDNSCisco

About the role

This next generation system shall employ the latest advancements across the technology spectrum to include AI/ML and distributed architectures.
We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role.

Performing high-level, day-to-day operational maintenance, support, and upgrades for complex operating systems, workstations and servers.
Scheduling installations and upgrades and maintains them in accordance with established IT policies and procedures.
Ensureing data/media recoverability by developing and implementing a schedule of system backups and database archive operations.
Planning and implements the modernization of servers.
Developing, implementing and promoteing standard operating procedures and schedules.
Developing and implementing new standards, policies and procedures.
Dark Wolf is seeking a Field Service Representative to support the United States Air Force in its goal of developing an interoperable system of system in a cloud-based command and control (CBC2) environment.
The ideal candidate will have extensive experience in large, complex system of systems design, development and integration projects.
This role will require expertise in software (SW) design, development, configuration management, architecture, and large distributed (networked) compute platforms.

Bachelors and 9+ years of experience, Master's and 7+.
Experience may be substituted in lieu of degree.
Must have a current DoD 8570 IA Baseline Certification, IAT Level II (example: Security+ CE, CCNA Security, CYSA+, ect).
US Citizenship required.
Ability to obtain a TS/SCI.
Experience using ServiceNow, Remedy or a similar ticketing system.
Experience managing standing up and troubleshooting Windows Server Operating Systems in virtual and physical environments (e.g. VMware or HyperVisor).
Experience working with Microsoft Active Directory networks and associated services (DNS, DHCP, Group Policy, Distributed File System, etc.).
Experience working with file and data permissions on network-hosted file shares and storage (i.e. NetApp, New Technology File System (NTFS), etc.).
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

This listing is sourced directly from Dark Wolf Solutions's careers page and normalized into a canonical job model.