Aegworldwide

Guest Services - Georgia Theatre

Athens, GA · Part-time

Sponsorship not specifiedDetected 1 day ago
Customer Support

About the role

  • Guest Services Staff will act as the primary provider of direct services to guests when they are in a venue.
  • They are responsible for providing a safe environment for all guests beginning the moment they enter the facility.
  • The incumbent will provide a variety of customer service duties on behalf of the venue for its guests, in an expert, professional and friendly manner.

Responsibilities

  • Perform other duties and responsibilities as deemed appropriate by Management and Supervisors.
  • We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
  • AEG may require an employee to perform duties outside their normal description.

Requirements

  • 0-2 years Of related work experience
  • Ability to work in varying conditions
  • Ability to lift 50 lbs. without assistance
  • Ability to stand, walk, and climb stairs for long periods of time.
  • Complete all company and venue required trainings and participate in employee meetings.
  • High School Diploma or its equivalency
  • Positive attitude with superior customer service skills
  • Availability to work nights, weekends, and holidays as needed according to venue schedule.
  • PayScale: $14 - $16
  • Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Nice to have

  • Previous experience working in events and knowledge of the music industry preferred

Compensation

  • Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world.

Benefits

  • Part-time: This position may be eligible for ACA benefits (ACA qualification).
  • This position is not eligible for a bonus under the current bonus plan requirements.

Visa & Work Authorization

  • We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activ

This listing is sourced directly from Aegworldwide's careers page and normalized into a canonical job model.