PointClickCare

PointClickCare

(US) Solutions Analyst - (Clinical, MDS 3.0)

Remote, USA

Sponsorship not specified$60k-$65kDetected 26 days ago
RecruitingHRCustomer SupportResearchCollaboration

About the role

  • Our team works as the first point of contact for a wide range of technology related issues.
  • If you are looking for an opportunity to expand your technical skills and are passionate about delivering exceptional customer service - then, we certainly have the right opportunity for you!

Responsibilities

  • Our Support team provides end-user support to our diverse base of professionals.
  • PointClickCare is currently looking for a motivated individual to join our team as the support analyst on the MDS Clinical team.

Requirements

  • Must be located in the US for Eligibility
  • Required Skills:

Skills

  • #LI-MG1 #LI-Remote Corp B -P1 PointClickCare Benefits &
  • #LI-MG1 #LI-Remote

Compensation

  • These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

Benefits

  • Benefits starting from Day 1!

Company info

  • to help providers deliver exceptional care.
  • And that starts with our people.
  • As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
  • With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives.
  • We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact.
  • Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
  • At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change.
  • Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making.
  • By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact.
  • It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
  • Join us in redefining healthcare - so it doesn't just survive, it thrives.
  • To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
  • Travel to Office expectations**
  • As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

This listing is sourced directly from PointClickCare's careers page and normalized into a canonical job model.