Us Finning
Customer Support Center Representative
Calgary, AB, CA · Contract
Sponsorship not specifiedDetected 1 day ago
Lead GenerationCustomer SupportCommunicationProblem SolvingMicrosoft Office
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odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Fixed-Term Contract | Monday to Friday | 40 Hours per Week
- Are you a customer-focused professional who enjoys helping people, solving problems, and working in a fast-paced environment?
- As the first point of contact for customers, you will play a critical role in delivering an exceptional customer experience by directing inquiries, coordinating service requests, and supporting branch operations.
Responsibilities
- Customer Support & Call Management
- Answer and manage incoming customer calls in a high-volume environment.
- Create and document service requests for branch follow-up and resolution.
- Chat & Digital Support
- After-Hours Support
Requirements
- Experience working in a fast-paced, high-volume environment.
- Ability to multitask and prioritize competing demands.
- Develop valuable experience with customer support and service management systems.
Company info
- Finning Canada
- Number of Openings:
- Worker Type:
- Temporary (Fixed Term)
- Position Overview:
- We are looking for a Customer Support Centre Representative to join our team on a fixed-term contract basis.
- This position works Monday to Friday and includes occasional overnight on-call shifts each month.
- Job Description:
- Identify customer needs and connect them with the appropriate branch, department, or team member.
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This listing is sourced directly from Us Finning's careers page and normalized into a canonical job model.