Grubhub Holdings Inc.

Staff Product Manager (Merchant Ordering Experience)

New York, NY · Staff+

No sponsorship$162k-$170kDetected 11 days ago

SQLProduct StrategyStakeholder ManagementOutbound SalesLogisticsCustomer SupportCommunicationCollaboration

About the role

There's a time and place for every type of dish, from hidden neighborhood gems to tried-and-true favorites, and we exist to connect people with the food they love in all the ways they like to dig in.
Join our team, based out of New York City, Chicago and Denver, and help us give our diners the exceptional value they deserve.
This role requires a user centric approach with a focus on solving problems and reducing friction across the user journey to empower merchants so they can be successful on Grubhub.

Lead complex initiatives from discovery through implementation, testing, and ongoing management
Work closely with engineering, design, and merchant success teams to define requirements, user stories, and deliver impactful products
Own both API and UI surfaces within your domain, ensuring capabilities are available to integrators and GH-owned surfaces equally
Manage technical and business dependencies across stakeholders
Collaborating with cross-functional teams (engineering, solution consultants, design/UXR, and merchant success teams ) to deliver solutions.
Building and maintaining strong relationships with merchants, clients, and platform partners.
Championing initiatives and effectively communicating complex concepts to diverse audiences (technical, non-technical, executive management, external partners).
Identify new opportunities for growth and expansion, building business cases for new products, services, and features
Analyzing data to identify opportunities, validate product-market fit, and make data-driven decisions.
Building dashboards and running A/B tests to optimize performance.

Direct experience with integrations that are both inbound and outbound for POS and middleware providers as well as direct brands.

$162,000 - $170,000 per year.
Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located.
The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

We offer a competitive salary package including equity and 401K.
Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.
At Wonder, we build the best teams by hiring with an objective lens - evaluating people for their potential while championing diversity, equity, and inclusion.
Define and drive product strategy, vision, and roadmap for your domain, ensuring alignment with overall business goals and merchant needs

It's a source of discovery, connection, and pure enjoyment.
We've been at it since 2004, but now, as part of Wonder, Grubhub is operating with a renewed sense of momentum and the high-velocity energy of a powerhouse startup.
As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience.
We are constantly finding new ways to innovate-from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs.
About The Opportunity
Grubhub is seeking a technically fluent Staff Product Manager to lead the strategy and execution of our merchant and POS/middleware integrations space.
The Impact You Will Make
As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.

If you need an accommodation during the interview process, please let your recruiter know.

As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.

This listing is sourced directly from Grubhub Holdings Inc.'s careers page and normalized into a canonical job model.