Smartsheet

Manager, Engineering

Bellevue, WA, USA · Director · Full-time

Work authorization required$193k-$228kDetected 25 days ago

Distributed SystemsBackend DevelopmentFull-Stack DevelopmentData StructuresAlgorithmsAWSPlatform EngineeringMachine LearningAgileLeadership

About the role

That is magic at work, and it's what we show up for every day.
This full-time position reports to the Director, Engineering and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer.
In addition, this role will be eligible for a market competitive incentive opportunity.

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter.
Let's build what's next, together.
Personal paid Volunteer Day to support our community
Manage one or more related teams of 6-10+ software engineers, driving development of tier 0 grid services and platform infrastructure that millions of customers depend on daily.
Own and uphold 99.999% service availability targets across critical platform services, embedding reliability engineering, incident management, and on-call rigor into team culture.

3+ years of engineering management, leading high-availability infrastructure/platform services.
Proven track record owning and operating tier 0/mission-critical systems with five-nines (99.999%) availability.
Experience managing complex dependencies across distributed architectures.
Experience productionizing services for multiple internal/external platform consumers.
Experience with Agile/Scrum and iterative delivery on long-horizon infrastructure projects.
Ability to balance engineering excellence with operational pragmatism.

US employees receive 12 paid holidays per year
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from.
US Base Salary Pay Range
$192,500 - $227,500 USD

Employer subsidized medical/vision and dental coverage for full-time employees
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Sick Time Off
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
Up to 24 weeks of Parental Leave
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Help architect and guide technical vision to evolve low-latency, high-throughput service platforms capable of sustaining millions requests per day with predictable, consistent performance under load.
Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location.

Now, in our most ambitious chapter yet, we are uniting human teams with AI agents.
By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking.
The Grid Service and Platform Engineering team is looking for a highly motivated and collaborative Software Engineering Manager.
You will oversee services that handle millions requests per day, operate at 99.999% availability, and deliver low-latency, high-throughput performance for millions of customers worldwide.
We are an agile team that operates iteratively, focused on building high-quality software and adhering to rigorous operational best practices across complex, cross-functional distributed systems.
We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully.

Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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This listing is sourced directly from Smartsheet's careers page and normalized into a canonical job model.