Serval
Professional Services Recruiter
San Francisco
Sponsorship not specifiedDetected 23 days ago
Agentic AISalesforceOutbound SalesRecruitingCustomer SuccessLeadershipCommunicationAdaptability
About the role
- This role is ideal for someone who's recruited Professional Services, Solutions Consulting, or Implementation talent in fast-paced SaaS environments and thrives at the intersection of recruiting, judgment, and strategy.
Responsibilities
- Design and Execute PS Hiring Strategy: Build sourcing plans and run full-cycle recruiting across Implementation Consultant, PS leadership, and specialist delivery roles
- Own the Candidate Experience: Deliver an exceptional experience from first touch to offer acceptance, particularly given how senior and consultative the candidate pool is
- Develop Scalable Recruiting Systems: Build the processes, interview loops, and scorecards that don't yet exist for this function, since there's no established PS playbook to inherit
- Drive Outbound Sourcing: Build pipelines from enterprise implementation and delivery talent at companies like ServiceNow, Salesforce, and their ecosystem of delivery partners
- Influence Employer Brand: Partner with Marketing to craft authentic messaging that attracts candidates with real enterprise delivery experience
- Collaborate Cross-Functionally: Align with Sales and Recruiting peers to ensure consistent bar-raising and a clean handoff at the deal-to-delivery stage
- Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors.
Requirements
- 3+ years of recruiting experience, with direct experience hiring Professional Services, Solutions Consulting, Sales Engineering, Implementation, or Customer Success roles at a B2B SaaS company
- Strong understanding of enterprise SaaS delivery and implementation work, and the ability to assess a candidate's real delivery experience versus a rehearsed story
- Excellent communication and storytelling skills, with the ability to convey Serval's mission and value proposition to a candidate population that gets pitched constantly
Nice to have
- Experience as an early recruiter at a Series A-B startup.
- Familiarity with PS or consulting compensation structures and the competitive landscape
- Impact: Be a key player in shaping the success of our product and company.
- Grow rapidly with the company.
- Culture: Join a culture that values innovation, ownership, accountability, and fun.
Compensation
- Familiarity with PS or consulting compensation structures and the competitive landscape
Company info
- Serval http://serval.com is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end - replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
- At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don't just respond to requests - they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
- Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation. Long term, we're building the universal AI operations layer - a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
- We're backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others.
- Serval http://serval.com is an AI-native automation platform transforming how enterprises operate.
- We build intelligent agents that understand real-world workflows and execute them end-to-end - replacing manual processes and rigid legacy systems with adaptive, learning software.
- Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.
- At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows.
- Our agents don't just respond to requests - they reason, take action across systems, and continuously improve with usage.
- What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering.
- Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation.
- Long term, we're building the universal AI operations layer - a system of agents that sits across business functions and runs the workflows that keep modern companies moving.
- Be a key player in shaping the success of our product and company.
- Join a culture that values innovation, ownership, accountability, and fun.
This listing is sourced directly from Serval's careers page and normalized into a canonical job model.