Texas Original
Dispensary Associate
Forth Worth, Texas
Sponsorship not specifiedDetected 82 days ago
ComplianceSupply ChainCustomer SupportHIPAACommunicationOrganizational Skills
About the role
- We stand beside all who believe in safe, legal and effective access to this powerful medicine.
- As fellow Texans, we see this as our responsibility to take care of our neighbors.
- Our vision is to transform Texas through the power and the truth of medical cannabis.
Responsibilities
- Learn and execute point of sale systems to set up patient profiles, check patients out and deliver exceptional customer service to every patient, every time
- Commit to being the Gold Standard in customer service by building and maintaining customer relationships
- At Texas Original Compassionate Cultivation, our mission is to create the highest quality medicine that changes people's lives.
Requirements
- Ability to ensure all fulfillment activities align with HIPAA, local, and state cannabis regulations
- Experience with POS systems and digital inventory platforms
- Ability to troubleshoot supply chain or inventory issues
Company info
- Interact with customers via phone, email, and in-person to aid, answer inquiries, and resolve issues related to orders, shipments, and account management.
- Process online orders accurately and efficiently, ensuring timely fulfillment and delivery. Assist customers with placing orders over the phone, providing product information, pricing, and availability as needed.
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