PointClickCare
Senior Salesforce Architect (CA)
Mississauga, Ontario · Senior
Sponsorship not specifiedCAD 126k-CAD 139kDetected 18 hours ago
CybersecuritySalesforceERPRecruitingHRCustomer SuccessCustomer SupportResearchLeadershipCommunicationCollaborationProblem SolvingMentoring
About the role
- This is a coaching and mentoring-focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Responsibilities
- Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
- Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
- Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
- Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
- Define, maintain, and enforce platform standards across the Salesforce ecosystem
- Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
- Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
- Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
- Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
- Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
Requirements
- Bachelor's or master's degree in computer science, Information Technology, or a related field
- 3-5 years of Salesforce architecture experience (minimum required)
- Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
- Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
- Proven experience architecting and delivering end-to-end
Nice to have
- Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
- Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
- An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
- Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
- Proven experience designing and delivering complex B2B SaaS Salesforce solutions
- Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
- Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
- Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Compensation
- These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
Benefits
- Benefits starting from Day 1!
Company info
- to help providers deliver exceptional care.
- And that starts with our people.
- As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
- With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives.
- We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact.
- Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
- At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change.
- Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making.
- By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact.
- It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
- Join us in redefining healthcare - so it doesn't just survive, it thrives.
- To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
- Travel to Office expectations**
- Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company.
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This listing is sourced directly from PointClickCare's careers page and normalized into a canonical job model.