Seyond
Sr. Field Application Engineer
Sunnyvale, California, United States · Senior · Contract
Sponsorship not specifiedDetected 272 days ago
PythonMATLABLinuxData AnalysisBusiness DevelopmentEmbedded SystemsRoboticsElectrical EngineeringSensorsResearchCommunicationCollaboration
About the role
- Analyze customer's needs and train customers on LiDAR operation and system analysis.
- Act as the primary technical interface for customers, ensuring successful deployment and operation of LiDAR solutions and seamless integration with traffic signal controllers.
Responsibilities
- Perform root cause analysis of field issues and drive resolution through collaboration with hardware, software, and product teams.
- Willingness to travel domestically (up to 40%) for customer site visits, installations, and field support.
Requirements
- Experience with embedded Linux, network communication protocols (Ethernet, CAN, SDLC), and sensor integration.
Nice to have
- Ensure field learnings are captured and shared to continuously improve product reliability and deployment efficiency.
- Translate customer feedback into actionable product insights and improvement opportunities.
- Scripting or data analysis skills (Python, MATLAB, or equivalent) for debugging and performance analysis preferred.
- Bachelor's degree in Electrical Engineering, Computer Science, Traffic Engineering or related technical discipline.
- 5+ years of experience in Field Application Engineering, Embedded Systems, or Hardware/System Integration, ideally within LiDAR, sensor, traffic or related technology domains.
- Experience with ITS deployments and familiarity with traffic signal controllers.
Skills
- Strong hardware troubleshooting and system-level debugging experience using lab equipment and diagnostic tools.
- Strong system documentation skills. Excellent communication and presentation skills.
Benefits
- A variety of health insurance plans
- 401(k) retirement plan
- Paid parental leave
- Wellness reimbursement
Company info
- We keep it real - be it with our customers, our partners, or each other.
- We are dedicated to being honest and collaborative in all that we do.
- In this role, you'll serve as th e technical bridge between customers, business development, and engineering, ensuring our products perform flawlessly in real-world conditions.
- Genuine: We keep it real - be it with our customers, our partners, or each other. We are dedicated to being honest and collaborative in all that we do.
- We are seeking a Senior Field Application Engineer (FAE) to join our LiDAR Solutions Engineering team and support the deployment and integration of our LiDAR-based sensing products.
- Develop and deliver training, technical documentation, and best practice guides for customers and partners.
Visa & Work Authorization
- This job requisition is not eligible for employment-based immigration sponsorship by Seyond.
This listing is sourced directly from Seyond's careers page and normalized into a canonical job model.