Social Influence LLC
COO
Cincinnati, OH · Exec
Sponsorship not specified$175k-$200kDetected 62 days ago
ForecastingBudgetingOperations ManagementLogisticsProcess ImprovementHRPerformance ManagementLeadershipCommunicationCollaborationProblem SolvingOSHALean Manufacturing
About the role
- Job Description Job Title: Chief Operating Officer (COO) The Chief Operating Officer (COO) is responsible for the operational performance, delivery excellence, and overall efficiency of the organization.
- This executive leader ensures that daily operations-including production, fulfillment, logistics, client service delivery, and cross-site coordination-are aligned with strategic goals and growth objectives.
- The COO oversees process optimization, resource allocation, performance management, and operational scalability while fostering a culture of accountability, collaboration, and operational excellence.
Responsibilities
- Lead day-to-day operations, including print production, mail fulfillment, logistics, facilities, and client delivery teams
- Implement scalable processes, SOPs, and operational best practices across all departments and sites
- Drive continuous improvement initiatives focused on efficiency, quality, labor optimization, turnaround time, and cost reduction
- Partner with Finance on costing, margin improvement, budgeting, and capital investment planning
- Collaborate with IT and Strategy teams to implement automation, technology enhancements, and workflow improvements
- Support recruiting, training, and retention efforts alongside Human Resources
- Maintain a safe, compliant, and audit-ready work environment
- Perform additional duties as needed to support organizational objectives
Requirements
- Minimum of 10 years of progressive operational leadership experience
- At least 5 years in a senior leadership role overseeing manufacturing, print/mail, fulfillment, logistics, or service operations
- Proven success leading multi-site operations and high-performance teams
- Strong knowledge of lean manufacturing, Six Sigma, or continuous improvement methodologies
- Experience managing budgets, capital investments, and operational financial performance
- Knowledge of operational metrics, compliance standards, and industry best practices related to print, mailing, fulfillment, or manufacturing environments
Nice to have
- Bachelor's degree in Operations Management, Industrial Engineering, Business, or related field preferred
Compensation
- Competitive executive compensation package
- 401(k) with company match
- Leadership development and growth opportunities
- Executive-level strategic influence within a growing organization
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