Navcanada

Manager, Secure Networks

Ottawa

Sponsorship not specifiedDetected 19 days ago

Project ManagementNegotiationVendor ManagementCustomer SupportLeadershipCommunicationTime Management

About the role

The manager provides tactical direction to the Senior Manager or Director to ensure the services evolve at a pace that is appropriate for the enterprise and that new and emerging technologies are leveraged.
Challenging, team-oriented work environment
Opportunities for growth and development

Manage and be fully accountable for a team of IT Support Specialists Development, implementation and life-cycle support of functional technology areas.
Develop and manage IT service levels, guidelines, standards, tools, metrics, processes and procedures for service delivery, consistent with organizational protocols and industry standards for a 24-hour operation.
Develop strong customer relationships.
Support corporate disaster recovery and business continuity objectives.
The Manager will provide leadership for a team of security and network technology professionals that deliver a range of IT support and services nationally.
The manager will develop strategies, roadmaps and objectives of their functional technical area in alignment with business requirements.
Working with other IT/OT groups, clients, and external vendors, identifies service requirements and opportunities and manages the delivery of services to meet expectations for performance, reliability and availability.

University Bachelor's Degree in a business or technology discipline, or equivalent
5 + years of experience with contract and vendor management processes
2+ years project management experience
Knowledge of Infrastructure Services technology
Knowledge of project management methodologies and frameworks
Knowledge of industry best practices, methodologies, and techniques for planning, delivering and managing a secure and efficient operation
Excellent communication skills, with a demonstrated ability to communicate ideas, both orally and in writing, with ease and clarity
Create required project artefacts to support the Project Approval Process
8 + years working across IT/OT infrastructure disciplines with a focus on Cyber Security and Network technologies
5 + years working experience as a functional manager or team lead
5 + years responsible for infrastructure services delivery
Knowledge of IT process frameworks (e.g., ITIL / ITSM) and how to apply them in a practical manner
How others d escribe you:
Strong financial and budget management skills
Strong negotiation skills applied both internally and externally with third parties

Ensure adherence to general computing controls, security, project management and compliance policies and frameworks.

Maintain expertise by continual involvement in the IT/OT technical community and continued education.
Flexible Work Agreement Type

Our Company strives to create an inclusive and barrier-free selection process and work environment.

If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require.

This listing is sourced directly from Navcanada's careers page and normalized into a canonical job model.