Mtb
Senior Branch Manager
Monroe, NY · Senior
Sponsorship not specified$82k-$137kDetected 1 day ago
SalesBusiness DevelopmentAuditingPerformance ManagementCustomer SupportLeadershipCommunicationTime ManagementMentoringMicrosoft OfficeInternal Audit
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odds of building a lasting career here
26Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70
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About the role
- Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales.
- Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals.
- Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions.
Responsibilities
- Leads team through coaching, performance management, and setting priority. Builds and develops branch staff.
- Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for execution of Retail strategy.
- Engages with all team members and business partners as appropriate.
- Promotes an environment that supports a culture of belonging and reflects the M&T Bank brand.
- Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Ability to communicate and function professionally with all levels of personnel and business partners across the organization.
Requirements
- Bachelor's degree,
- OR in lieu of degree,
- Minimum two years' managerial experience or proven leadership abilities.
- Demonstrated strong knowledge of Business Banking products, services and client relationship management.
- Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets.
Nice to have
- Precision Leadership Certified Bi-lingual/Spanish preferred
- Experience with Internet and email preferred.
Compensation
- M&T Bank is committed to fair, competitive, and market-informed pay for our employees.
- The pay range for this position is $82,100.00 - $136,900.00 Annual (USD).
- The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
- Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals.
- This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.
Company info
- Researches prospects, and asks for referrals with current customers. - Actively recruits and selects talent to fill positions within Retail and/or M&T Bank. - Actively models and coaches customer service and needs determination behaviors.
- Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities.
- Proactively prospects and grows Business Banking relationships through outreach. Builds the bank's presence in the community. Researches prospects, and asks for referrals with current customers.
- Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Visa & Work Authorization
- applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic
This listing is sourced directly from Mtb's careers page and normalized into a canonical job model.