Anaplan
Sr. Solutions Implementation Manager
Miami, United States · Senior
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About the role
- Supported by operating principles of being strategy-led, values -based and disciplined in execution, you'll be inspired, connected, developed and rewarded here.
- The SIM is ultimately responsible for the end-to-end deployment lifecycle of one, or many, strategic Anaplan solution implementations.
- As a SIM, you will be the primary point of contact for each of your deliveries, helping to provide regular transparency into the pulse of active projects to internal Leadership teams.
Responsibilities
- Deliver high-level presentations to audiences ranging from executives to system end-users;
- Manage end to end project in collaboration with the client project manager to a successful deployment of Anaplan solutions;
- Act as the key liaison and business partner to the client at both the project management and executive level as needed;
- Identify resource needs, manage resource time allocation and hold the team accountable to deadlines
- Manage issues and risk by clearly presenting both internally and externally, escalating as needed, and deploying risk mitigation strategies as appropriate;
- Maintain customer focus and demonstrate leadership to drive consensus and project-related decisions;
- Manage client expectations appropriately with the ability to manage relevant situations with a positive outcome.
- Drive continuous improvement by capturing project learnings, documenting best practices.
- Ability to understand customer requirements and work with Business Partners to best translate those into a simple, usable, yet high value-add solution
- Experience in enterprise performance management, ability to partner with account executives, solution architects, customer success leadership, etc.
Requirements
- Self-starter with a proven track record of driving customer success and aligning in complex customer environments at the executive and department levels
- 8+ years of software project management, customer success management, and/or related experience
- Experience using Anaplan
- Experience with Anaplan solution implementations
- Proficiency in project management tools to effectively plan, track, and report on project progress
- Ability to quickly learn and adapt to evolving technologies within Anaplan
- We hire you for who you are, and we want you to bring your authentic self to work every day!
Nice to have
- Preferred Skills
Company info
- At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.
- What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture.
- Our customers rank among the who's who in the Fortune 50.
- Excited about driving and tracking a consistent implementation process with all customers in your portfolio
Visa & Work Authorization
- less of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique
This listing is sourced directly from Anaplan's careers page and normalized into a canonical job model.