FreedomCare
Talent Pool - Upcoming Opportunities (Harrisburg, PA)
Harrisburg, PA
Sponsorship not specified$18k-$22kDetected 42 days ago
Outbound SalesCustomer SupportCommunicationProblem SolvingTime Management
About the role
- This role requires frequent travel to patients' homes.
- Each candidate will be assigned to the office location closest to their residence, which may be in Philadelphia, Harrisburg, or Pittsburgh. **Please be aware that this is a Pipeline Talent Pool requisition.
Responsibilities
- connect and engage with individuals over the phone to build relationships with those interested in having home care support for themselves or a loved one
- collaborate closely with patients and caregivers to educate and assist them through the application and enrollment process for our supported programs, with the goal of completing eligibility and onboarding them over the phone.
- support patients and caregivers throughout their home care journey over phone calls, ensuring that patients receive the care they need and feel heard and valued.
- Own It (Drive and ownership)
- We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes.
- We pride ourselves on our values which drive the level of care that we deliver to our patients:
Requirements
- Must demonstrate empathy, active listening, patience, and the ability to handle difficult situations with professionalism and care.
- proven ability to resolve issues over the phone, including de-escalating frustrated callers and addressing concerns with confidence and composure.
- strong computer skills, including fast and accurate typing, and the ability to leverage technology to resolve customer issues efficiently while taking notes and multitasking.
Skills
- exceptional verbal and written communication skills, with the ability to convey empathy and compassion to patients and caregivers.
- These are hybrid positions requiring employees to commute to their designated FreedomCare Pennsylvania office 2-3 days per week.
- Please be aware that this is a Pipeline Talent Pool requisition.
- We will reach out to you once new job opportunities become available**
- Why Join Us?
- Competitive
Compensation
- Jobs - Freedom Care
- At FreedomCare, base pay is one part of our total compensation package and is determined within a range.
- This provides our employees with the opportunity to professionally grow and develop within a role.
- The base pay range for this role is between $18.00 and $20.00 an hour at the commencement of your first year of employment.
- Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
- Compensation Range
Benefits
- Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.
- FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016.
Company info
- Our mission spans coast to coast, supporting patients across the U.S.
Visa & Work Authorization
- l orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics
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This listing is sourced directly from FreedomCare's careers page and normalized into a canonical job model.