Bon Secours Mercy Health
Patient Service Representative (Non-Exempt)
Mercy Hospital Northwest Arkansas · Full-time
Sponsorship not specifiedDetected 5 days ago
Customer SupportCommunicationAdaptability
About the role
- The Patient Service Representative (PSR) is the first point of contact for patients and visitors.
- The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.
- Skills, Knowledge and Abilities: • Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members.
Requirements
- Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
- The ability to communicate effectively and professionally is crucial in this role.
Nice to have
- Join a caring, collaborative team where your voice matters.
- As we grow, you'll grow with us.
Skills
- Proficiency in basic computer skills, including data entry and word processing.
- Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.
- Attend and complete Clinic Core Front Desk Training post-hire.
- Skills, Knowledge and Abilities:
Benefits
- One year of applicable medical office experience.
- From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
- At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.
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This listing is sourced directly from Bon Secours Mercy Health's careers page and normalized into a canonical job model.