Arine
Outreach Specialist
Remote (United States of America) · Contract
Sponsorship not specified$75k-$100kDetected 25 days ago
Machine LearningData ScienceOutbound SalesProcess ImprovementCustomer SupportHIPAAPharmacy PracticePatient CareCommunication
About the role
- Are you passionate about improving patients' lives?
- These calls will involve resolving or escalating medication-related issues.
- This is a temporary position expected to last through December 2026.
Responsibilities
- Participating in process improvement meetings and team meetings to optimize workflows
- Ability to manage questions and/or resistance from pharmacy staff and escalate appropriately
Requirements
- Strong computer skills, including proficiency in with google products and call center software, including dialers
- Ability to think critically, especially when navigating Interactive Voice Response (IVR) systems
- Comfort with a call center environment and repetitive work
- A team player mindset with the ability to work independently
- Ability to work 40 hours/week (within company operating hours of Monday-Friday, 6AM-6PM Pacific Time, with up to two rotating Saturday shifts/month)
- Reliable internet capable of low latency with the ability to carry video and voice calls without breaking up
- Experience with auto-dialers
- Obtaining patient information required for clinical interventions
- Who You Are and What You Bring:
- We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence.
Compensation
- Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually.
Benefits
- There may also be potential equity opportunities.
- You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs.
- The posted range represents the expected base salary range for this position and does not include any other potential components of the compensation package, benefits, and perks.
- Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year.
- Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS).
- Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address.
- Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care.
- Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today.
- Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc.
This listing is sourced directly from Arine's careers page and normalized into a canonical job model.