Coinbase

Coinbase

Operations Manager, Bermuda

Remote - USA

Sponsorship not specified$176k-$207kDetected 13 days ago
Machine LearningLLMsIncident ResponseVendor ManagementCommunication

About the role

  • Ready to do the most impactful work of your career?
  • The bar is high, the environment is intense, and we like it that way.
  • This isn't a place for complacency, it's a place to be pushed past your perceived limits.

Responsibilities

  • Own the oversight and management of operational functions within CB Bermuda and outsourced to intragroup or third-party entities, including implementing policies, managing SLA frameworks, and ensuring delivery in line with Bermuda regulations and contractual obligations.
  • Build and maintain supervision frameworks across critical business areas of Coinbase Bermuda, ensuring alignment with both regulatory requirements and operational best practices.
  • Lead the establishment of operational resilience frameworks, including risk identification, contingency planning, incident response coordination, and communication with regulators and service providers to uphold business continuity.
  • Partner with internal and external stakeholders, including banking partners, regulators, and cross-functional teams (Risk, Legal, Compliance, Security, Finance, Product, CX), to project-manage critical operations and risk initiatives.
  • Support first line of defense operations across key areas, including launch assessments and approvals, internal audits, regulatory examinations, and supervisory touchpoints.
  • Track record of developing and improving operational processes, producing regulator-ready documentation, and managing cross-functional delivery with senior stakeholders.
  • Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
  • Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply human‑in‑the‑loop practices to deliver business‑ready outputs and drive measurable improvements in efficiency, cost, and quality.
  • If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here.
  • The Operations team drives country-level growth initiatives that align Coinbase Bermuda's business plans to our global strategy.

Requirements

  • 5+ years of experience in financial services with demonstrated oversight of operations strategy, outsourcing, and vendor management within a regulated environment.
  • Proven experience within a regulated financial institution or investment business, with a focus on trade supervision across crypto, equities, or derivatives.
  • Required Skills and Experience:

Skills

  • Familiarity with operational resilience frameworks, incident management, and business continuity planning in a financial services context.
  • Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants.
  • The tool simulates realistic interview scenarios and engages in dynamic conversation.
  • Coinbase will not use AI to make decisions impacting employment.

Compensation

  • $176,035 - $207,100 USD
  • Notice: Base salary varies by location (see range below).
  • Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
  • Annual base salary range (excluding equity and bonus):

Benefits

  • Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).
  • AI Disclosure: Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants.

Company info

  • At Coinbase, we are uncompromising on our mission to increase economic freedom.

Equal opportunity

  • Coinbase is an Equal Opportunity Employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.
  • Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.
  • If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.
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This listing is sourced directly from Coinbase's careers page and normalized into a canonical job model.